Em Hakopyan

If you're buying a car, stop what you're doing and ask for Em at Calstar. Seriously. I’ve never had such a seamless, human experience buying a vehicle. Em was efficient, knowledgeable, and somehow made t for Em at Calstar. Seriously. I’ve never had such a seamless, human experience buying a vehicle. Em was efficient, knowledgeable, and somehow made the whole process feel easy, but what really stood out was how I was treated. Not like a customer. Like a friend. She listened, anticipated my needs, answered every question with patience, and never once made me feel pressured. It was clear from the first handshake to the final signature, Em truly cares. I left not just with a car I love, but with total confidence in my decision thanks to her. If you're reading this and thinking about working with someone else, don’t. Em is the only person I’ll ever buy a car from again. She’s that good!!! More

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Em helped me out and was a delight. She explained everything thoroughly and made me feel comfortable. I appreciate the excellent customer service. She explained everything thoroughly and made me feel comfortable. I appreciate the excellent customer service. More

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It is a very nice dealership and Suzy was very help full to me , which i appreciate it. to me , which i appreciate it. More

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It was a pleasure to work with Suzy purchasing my S class . She was very professional ,polite and knowledgeable . She was very professional ,polite and knowledgeable More

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My experience at Calstar was fantastic. I was provided with great service and a fantastic deal. Easiest car buying experience I was provided with great service and a fantastic deal. Easiest car buying experience More

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I was looking for a rather specific deal and Em helped make sure that I found exactly what I needed while providing amazing service. make sure that I found exactly what I needed while providing amazing service. More

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I had an excellent experience at Cal Star Dealer when I purchased my CLS250. I really want to highlight how fantastic Em was throughout the entire process. From the start, she worked closely with me to fin purchased my CLS250. I really want to highlight how fantastic Em was throughout the entire process. From the start, she worked closely with me to find the perfect car that fit my needs and helped me navigate the leasing options. She was incredibly responsive, always available for test drives, and consistently provided me with different options to consider. It really felt like she was dedicated to making sure I found the right fit! Also, a big thank you to Angel who went above and beyond to ensure my lease application was approved. He worked hard to make the process as smooth as possible, and I truly appreciate his efforts. Overall, it was a great experience, and I’m so happy with my new car! Thanks to Em and Angel for making this such a seamless and pleasant process! More

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Excellent customer service and fast working to ensure their customers are happy. Time management is perfect. I am very satisfied. their customers are happy. Time management is perfect. I am very satisfied. More

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EM is very nice and professional. Calstar is a top notch dealership. I want to thank EM very much for finding the perfect car for me and solving all the issues in a timely manner. I a Calstar is a top notch dealership. I want to thank EM very much for finding the perfect car for me and solving all the issues in a timely manner. I also highly recommend Calstar. More

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I had a great experience working with Em. She was incredibly patient and helpful throughout the entire process of purchasing my car. She took the time to answer all my questions and made sure She was incredibly patient and helpful throughout the entire process of purchasing my car. She took the time to answer all my questions and made sure I felt comfortable with every step. Her professionalism and kindness made the whole experience stress-free and enjoyable. Highly recommend working with her! More

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