Elyza Garcia | Page 4

Terrible and misleading customer services Terrible customer service was experienced during a vehicle return due to undisclosed major auto body defects ! This dealership is not to be taken at t Terrible customer service was experienced during a vehicle return due to undisclosed major auto body defects ! This dealership is not to be taken at their word!! More

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Best Customer Service, Highly recommended! Great experience at the dealership and we purchased our Toyota Sienna. Maher was very helpful, respectful and knowledgeable in aspects to purchase the Great experience at the dealership and we purchased our Toyota Sienna. Maher was very helpful, respectful and knowledgeable in aspects to purchase the vehicle we wanted with my wife. We would highly recommend him to anyone. More

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Got a new car The salesman we worked with, Phil Brackmann, was really great. He helped to move the process of getting a new lease vehicle along and was very unders The salesman we worked with, Phil Brackmann, was really great. He helped to move the process of getting a new lease vehicle along and was very understanding of our conditions. The manager, Zubair Karim, on the other hand, did not listen when we said we did not have money to put down towards the lease. This made the process take longer as he had to go back and recalculate our deal since he had only calculated it with consideration of us putting money down on the car. He acted as if I was playing a bargaining game with him when I told him I did not have money to put down and questioned me several times about this. I found this very annoying as I just wanted to expedite the process and was not interested in playing games. More

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