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Elsa Rivas
Elsa Rivas at City KIA of Greater Orlando

Elsa Rivas

BDC

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Elsa Rivas

June 21, 2025

Dealership Rating
Employee Rating

When i pulled in I was greated right away and turned my vehicle in. The service manager was very accommodating and told me how long it would take for me to get my vehicle back. My vehicle was serviced fast More

by PINNOCK19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez, Cole Cloutier

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Jun 24, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that the Service Manager was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues, we would love to help!

June 14, 2025

Dealership Rating
Employee Rating

Se demoró mucho el servicio y me ofrecieron el carro limpio y no fue así More

by dominguez.mildrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 20, 2025

City KIA of Greater Orlando responded

Dominguez, Gracias por su tiempo y paciencia. Lamentamos mucho que su experiencia de servicio no haya sido agradable debido a la duración del servicio y a que le ofrecieron un lavado de auto, pero no lo limpiaron. Entendemos su frustración e inquietudes. Llámenos a nuestro concesionario y pregunte por el Gerente de Servicio. Nos encantaría ayudarle.

May 28, 2025

Dealership Rating
Employee Rating

Abel was kind, patient & communicated w/images throughout my time there. My car needed brakes and was running rough. I took his advice on getting a transmission flush while the car was there rather than wai More

by Florida Cracker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Job Gomes

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May 29, 2025

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that Abel got your automotive needs thoroughly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

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Employee Rating

Me encanta la atención Lo recomiendo mucho se nota lo profesionales que son un servicio de calidad More

by KARENPEROZO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Orlando Da Silva, Edison Cordero, Marie Carmenatty, Luis Arraiz, Erick Disla, Preston Negron

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May 27, 2025

City KIA of Greater Orlando responded

Karen, ¡Gracias por dejarnos esta fantástica reseña y recomendación! Nos alegra saber que nuestro equipo fue profesional y le brindó un servicio de calidad.

May 27, 2025

Dealership Rating
Employee Rating

It is comfortable, the workers always want to sell you something, they are very persuasive. More

by INGJOSECSTEVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon, Brenda Ayala, Vanessa Sanchez, Jesenia Garcia, Marie Carmenatty

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May 27, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team made you comfortable and are very persuasive. We hope to serve you again in the future when the time comes.

May 24, 2025

Dealership Rating
Employee Rating

Very good job. Frendly,fast, Veri,Veri,Veri satisfation! Recomiendo a mis amigos! Regresso pronto! More

by ELZAGOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Santos, Preston Negron

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May 27, 2025

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña y recomendación! Nos complace saber que nuestro equipo hizo un excelente trabajo, fue amable y rápido. Esperamos poder atenderle nuevamente en el futuro.

May 17, 2025

Dealership Rating
Employee Rating

Is the greater Orlando, the best. I love the service. The people is better than other More

by IVEJIMENEZ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that we are the best and our team treats you better than other places. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 06, 2025

Dealership Rating
Employee Rating

Service and Repair dept. As always quick and prompt repairs to the vehicle , even do they suggest 2 new tires we will wait for replace the 4 tires in the next visit. thanks. More

by edwinrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Colon, Andrew Kowlessar, Robert Oertle, Brenda Ayala, Vanessa Sanchez, Cole Cloutier, Jesenia Garcia, Marie Carmenatty

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May 07, 2025

City KIA of Greater Orlando responded

Edwin, Thank you for your positive review! We are so glad that our team got your automotive needs swiftly resolved. It is our pleasure to serve you. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further service to you.

April 05, 2025

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Employee Rating

Thank you for the excellent job you guys did I definitely recommend you guys as a dealer keep up the great job your team is a keeper More

by Rafaelc1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo, Edison Cordero, Samer Ezzi, Jessica Colon, Brenda Ayala, Vanessa Sanchez, Jesenia Garcia, Marie Carmenatty, Wilfrenk Tejidor

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Apr 07, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review and recommendation! We are delighted to know that they did an excellent job. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 02, 2025

Dealership Rating
Employee Rating

I had a good service I can't complain, I went only for an oil change and they added some other services that I didn't request, but good service! More

by GONZALEZCABEZAMIGUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank garcia

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Apr 03, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team provided you with good service and added some other services your vehicle needed so you don't have to worry about it in the future. If there is ever anything more that we may help you with please do not hesitate to let us know.

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