Elmer Hortelano

Zayd is a top notch salesman, he is very professional and puts the customers needs first while maintaining a professional, and understandable relationship while interacting with customers puts the customers needs first while maintaining a professional, and understandable relationship while interacting with customers More

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Chevy Exchange offers exceptional service, professionalism, kindness, reliability, trust, support, loyalty, integrity, expertise, generosity, patience, compassion, dedication, quality, and com professionalism, kindness, reliability, trust, support, loyalty, integrity, expertise, generosity, patience, compassion, dedication, quality, and commitment. More

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Process was fast, efficient. Dan was knowledgeable and kind. Would definitely buy from him again Dan was knowledgeable and kind. Would definitely buy from him again More

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I found Danny on Dealer Rater through "the Car Mom". He was fantastic to work with! He was professional but made you feel comfortable, not pushy in any way. SUPER knowledgeable about the Tahoe I was pur He was fantastic to work with! He was professional but made you feel comfortable, not pushy in any way. SUPER knowledgeable about the Tahoe I was purchasing and made the process fun. We had a GM car we traded in and we used this dealership for the last 5 years for service. The service department is great too! The only downside to this exchange is the decor. It could be nicer like their other dealerships. More

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Danny was great through the whole process. He ordered our 2025 Chevy Tahoe. Very happy with Danny He ordered our 2025 Chevy Tahoe. Very happy with Danny More

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We worked with Danny and we had an exceptional experience. He was friendly, thorough, professional and knowledgeable. He took extra time to show how everything in the car worked. And he seemed to experience. He was friendly, thorough, professional and knowledgeable. He took extra time to show how everything in the car worked. And he seemed to genuinely care that we were satisfied customers when we drove off the lot! He’s also not like other salesmen from other dealerships that are pushy and try to convince you to settle. He takes his time to find what you need in a car. I’m happy with the entire process and it didn’t take 6 hours! I’ve traded in my car twice here and their professionalism, dedication to customer satisfaction, and overall excellence make them stand out! The finance department worked diligently to secure a great deal, making sure I understood all my options and felt comfortable with my decision. Definitely recommend coming here you won’t regret it! More

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very nice salesman and Kept us updated and showed us a lot of cars that we would be happy with and gave us a lot of information on the cars. lot of cars that we would be happy with and gave us a lot of information on the cars. More

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This is hands down the BEST dealership I have ever dealt with in my life. From every aspect of the dealership Sales to Service to Management - everyone is exceptional! This is my second vehicle with the Che with in my life. From every aspect of the dealership Sales to Service to Management - everyone is exceptional! This is my second vehicle with the Chevy Exchange and after a 2 plus year relationship, this last experience only further solidified my appreciation and their commitment to excellence. This experience, My Sales Person was Danny Trujillo. Danny was incredible, listened, truly heard my needs and proceeded with compassion and efficiency to figure out a solution for my more nuanced even complex needs. I felt truly supported and as long as I live in Illinois or the vicinity of, I could not imagine working with a different dealership. Excellence through and through! Thank you! More

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I had a fabulous experience at the Chevrolet Exchange in Lake Bluff, Illinois this week. I purchased a 2020 Chevy Traverse and traded in my 2016 Chevy Trax. I have high praise for the team that helped me co Lake Bluff, Illinois this week. I purchased a 2020 Chevy Traverse and traded in my 2016 Chevy Trax. I have high praise for the team that helped me complete the transaction which included Rob Johns, Dan Trujillo and Baja in finance. I continue to buy all my cars at the Chevy exchange in Lake Bluff and I’m so very happy with the service that I receive every time I am there. I recommend it to everyone. More

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Jeff was great! He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy He took care of everything. The service department was accommodating with the rental car and had my car fixed in no time! Highly recommend the Chevy Exchange! More

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