Elliott Robinson

This is our second Hyundai from Heritage. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. Love the car and the service at Towson. Jackie is genuine and not pushy. I felt like he was respectful of our time and our budget. More

Helpful 0

Report | Print

I recently purchased a new car and was impressed by the comfortable atmosphere and professional service. The team went out of their way to accommodate our needs, including adjusting the interest rates and comfortable atmosphere and professional service. The team went out of their way to accommodate our needs, including adjusting the interest rates and allowing the use of a credit card for some of downpayment. They also provided information about additional car maintenance packages but respected our decision without any pressure. More

Helpful 0

Report | Print

Warning…These guys are CROOKS! Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their d Go elsewhere and save yourself money and much headache! We bought a new Elantra without shopping the price and have regretted ever waking in their door! After being promised the “best price” and being late at night as they closed we come to find out the next day that they snug in a $997 paint and fabric protection that we told them we didn’t want. Then it took multiple calls and weeks later to get out trade in check for our Subaru Outback. These guys are the MOST crooked dealership that I have ever witnessed and my parents are now in the market for a 2024 Sonata and I would NEVER EVER buy from this dealership again. Be careful and buy elsewhere, there are too many other dealers who are honest and will not screw you like Towson Hyundai did to us! More

Helpful 0

Report | Print

I hadn't bought a car since 2009 and honestly was feeling anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell anxious about the experience. Greg was incredible to work with. He was friendly, informative, and never made me feel like he was trying to hard-sell me on anything. His approach was consultative instead of sales-y and the end-to-end experience was smooth. Highly recommend this dealership and especially working with Greg! More

Helpful 0

Report | Print

Dealership has Great service. Our sales person, Greg Lineberry was great. Would buy again from here. Our sales person, Greg Lineberry was great. Would buy again from here. More

Helpful 0

Report | Print

Was able to work over the phone and come to a fair deal on a vehicle. Lot of communication about some things but not others, such as updates on tags or status of loan. Would use them again for sure. on a vehicle. Lot of communication about some things but not others, such as updates on tags or status of loan. Would use them again for sure. More

Helpful 0

Report | Print

The entire experience and atmosphere was pleasant from the first walk in to signing and walking out the door. We are very happy with our car! Thanks for the effort, and portraying a good team working ethi the first walk in to signing and walking out the door. We are very happy with our car! Thanks for the effort, and portraying a good team working ethic. More

Helpful 0

Report | Print

This dealership is renewing my faith in good people selling cars. James has guaranteed a straight forward process with no upselling and that’s exactly what’s it’s been. Very relaxing. Meeting my expec selling cars. James has guaranteed a straight forward process with no upselling and that’s exactly what’s it’s been. Very relaxing. Meeting my expectations! Besides professional, they seek to improve the customer experience by smoothing out glitches like Sang did for me. Elliott presented the financing super clearly and professionally. They could only find one key so they wanted to cut me a new one on the spot, but it would take three hours, and I needed to drive 7 hours home thru a rain storm. I asked if they would cut me a check for the cost if I did it at home on my own, and they said yes. Fair and accountable! I would buy a car from them any day!. More

Helpful 0

Report | Print

Professional experience with James. .Took care of everything for me nicely. Explained everything in the car. .Took care of everything for me nicely. Explained everything in the car. More

Helpful 0

Report | Print

Everyone at the Heritage Hyundai Towson was awesome! Stan is very personable and is very helpful. They didn't pressure me at all during the whole process. They heard my concerns and answered all of my q Stan is very personable and is very helpful. They didn't pressure me at all during the whole process. They heard my concerns and answered all of my questions. I will send anyone that I know that is looking for a Hyundai to this team. Thank you Stan! More

Helpful 0

Report | Print