Elle Cervantes

Jimmy was very helpful with my purchasing experience and helped me find my exact vehicle needs to my financial liking. helped me find my exact vehicle needs to my financial liking. More

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Typically, I do my services with Elle, and she is amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effort amazing!! (Hi Elle!). However, she wasn't in today, and I was assisted by Josh instead. He is fantastic!! I had the pleasure of witnessing him effortlessly multi-task and go above and beyond for the customer he was assisting before I walked up to his counter and managed to do so without letting me feel disregarded or ignored. He seamlessly went from helping the customer to talking to her insurance agent then to the insurance inspector and then to me without missing a beat. His calm demeanor and professionalism are truly par none. I came in for a service but he also assisted me with an issue with one of my tires. As it turned out, there was a nail in it and he wasn't going to let me leave until it was addressed, which I very much appreciated. Again, he (just like everyone I've had the pleasure of working with at the Tustin Mazda service department) is stellar! I also need to give Charlie a shout out! He kept me (and Josh) quite entertained. I was honestly having a bad morning until Josh and Charlie cheered me up with their kindness. So much so that I (almost) didn't mind the (close to) $300 bill! 10 out of 10 experience! More

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I have been coming to this dealership for years now and cannot speak more highly about the trust I have in their service department personnel, specifically Ms. Elle! As a woman who has very limited knowled cannot speak more highly about the trust I have in their service department personnel, specifically Ms. Elle! As a woman who has very limited knowledge about vehicles (including my own), I can say that I actually look forward to come to this dealership knowing that my vehicle will be taken care of the right way. I am always encouraged to ask clarifying questions to make a decision that best suits my needs. I 100% recommend this dealership. More

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Elle provided amazing service. She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed She is very knowledgeable and was able to answer all my questions. She was attentive to my concerns and made sure I got the help I needed More

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Excellent service staff that are available to make your life easier anytime you need their vehicle support. Easy going and educated guys to deal with. I expect to keep moving forward with those guys and MA life easier anytime you need their vehicle support. Easy going and educated guys to deal with. I expect to keep moving forward with those guys and MAZDA cars, of course! Thanks guys for being so professional on maintenance and customer services. More

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Elle is simply the best. She has helped us during several years and her level of service is always great. She is very honest and always keeps us informed about status updates She has helped us during several years and her level of service is always great. She is very honest and always keeps us informed about status updates and our options about the service. We highly recommend Elle to everyone coming to Tustin Mazda. More

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Damian is the best. Hands down. I love this dealership and Damian is so on point with the service and very personable. I have and always will recommend Tustin Mazda and Hands down. I love this dealership and Damian is so on point with the service and very personable. I have and always will recommend Tustin Mazda and Damian. I will keep coming to this dealership for years to come. More

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Elle is the best👍 She is very professional, honest and helpful I definitely recommended her to those ones who look for a real care helpful I definitely recommended her to those ones who look for a real care More

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Service is prompt and staff is great. Communication done throughout visit. Elle is fantastic, highly recommend. Communication done throughout visit. Elle is fantastic, highly recommend. More

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Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. excellent service advisor! Would recommend for any Mazda service. More

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