Ella Wang

The customer service was attentive from the first phone call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I w call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I was impressed with the car and the service I received. The dealership is very nice inside with great-looking cars. More

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"We bought our first EV! " The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all " The key ingredients to a successful buying experience for the customer is making sure the seller establishes the elite principle of treating all customers with the utmost respect and giving them the benefit of the doubt. Whenever you enter the Audi Ontario dealership, from the moment you step onto the lot, the Audi Brand Specialist and management make you feel welcome right away. Our Audi Brand Specialist "Mario Granados," was that guy. He was absolutely awesome. Mario made shopping for a new vehicle easy, as he guided us through the entire process. Mario was professional, knowledgeable, kind, no nonsense, no xx, no talking in circles, and wanted to build a relationship with us. Mario listened to what we wanted, asked the right questions to find out our needs, and made the best possible recommendations that made sense to fit our mission. So, if you're looking to lease a new vehicle -- like we did, please go to Audi Ontario, and ask for Mario Granados. You will not regret your decision. We leased the new 2025 Q4 ETRON, our first EV, and my wife could not be more happy with the customer service she received from Mario and Ella Wang, the finance Manager. Thank you Mario and Ella, for treating my wife and I, with the utmost respect. P.S. Steph Curry plays for Audi Ontario and Amen Thomason plays for all the other dealerships -- you're tied in the fourth quarter, 5-second on the clock to play -- Curry has the ball -- What dealership are you betting on? It's a no brainer. Head to Audi Ontario and ask for Mario Granados... Today! More

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I had an excellent experience leasing my new Audi Q3 from Audi Ontario, thanks to Farzy Rashid. From the moment I walked in, Farzy was incredibly helpful, professional, and attentive to my needs. He made the Audi Ontario, thanks to Farzy Rashid. From the moment I walked in, Farzy was incredibly helpful, professional, and attentive to my needs. He made the entire leasing process seamless and stress-free. The Audi Q3 is a fantastic vehicle—stylish, comfortable, and packed with all the latest technology. Farzy helped me navigate through all the options and made sure I got the absolute best deal possible. I couldn't be happier with my new car and the exceptional service I received. It would not have been possible without Farzy's help and expertise! Highly recommend working with Farzy if you're considering leasing or purchasing an Audi. Thanks again, Farzy! More

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Elijah Chambers was very helpful and thorough during my visit and purchase! Very patient and understanding. Was able to help me find my dream car! Especially the colors! visit and purchase! Very patient and understanding. Was able to help me find my dream car! Especially the colors! More

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The staff were very professional and attentive, and they answered and resolved all of my issues. answered and resolved all of my issues. More

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Zed Ali was great and so was finance dept Ms. Wang The dealership is also inviting in its layout. Wang The dealership is also inviting in its layout. More

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We took our Audi 8L for service and worked with Ralph Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rash Perez. He was very pleasant and helpful. As it turned out it made more sense to trade the car in then fix it. Ralph put me in touch with Farzy Rashid. Farzy looked at the situation and we worked together for a week to put together a deal that made sense. Both these guys were hard workers with great follow up and looked for my best interest the whole time! Thank you guys I’m enjoying my new car! More

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When I purchased my vehicle as it was getting washed paint peeled off a minor section of the vehicle. Of course no one wants that to happen when you’re happy to have purchased a vehicle and ready to go paint peeled off a minor section of the vehicle. Of course no one wants that to happen when you’re happy to have purchased a vehicle and ready to go home. Again Mario Granados went out of his way told me not to worry they would take care of it and they would provide a rental! Special shoutout to Brandon Barello, for explaining everything getting my service requested and getting me a fully paid rental while my vehicle was being painted and for updating me as soon as my vehicle was ready to go. Another special shoutout to car salesman Mario Granados for making a 2 hour drive and bringing the vehicle to me as I was unable to go to the dealership. Also want to shoutout Ella and Rigo for being very kind and helping the mailing of the check process! They have great staff and do go out of their way to take care of you. Thanks again Audi Ontario. More

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Jose g is very personable asl the right questions help get the best deal. Definitely recommend coming and seeing him for your next Audi get the best deal. Definitely recommend coming and seeing him for your next Audi More

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I recently had the pleasure of purchasing my 3rd Audi, and I can't speak highly enough about the incredible experience l had working with Brandon C. From the moment I walked into the dealership, they were and I can't speak highly enough about the incredible experience l had working with Brandon C. From the moment I walked into the dealership, they were welcoming, professional, and incredibly knowledgeable. They took the time to understand my needs and guided me through every step of the process, ensuring that I felt comfortable and informed the entire time. What stood out most was their patience and genuine desire to find the best vehicle for me, not just to make a sale. Brandon was transparent about all the options, pricing, and financing, which made the decision-making process easy and stress-free. They even went above and beyond, offering helpful insights into the car's features and how to make the most of them. I left the dealership not only with a fantastic car but also with the confidence that I made the right choice. I highly recommend Brandon to anyone looking to purchase a car--they truly go above and beyond for their customers! Thank you for an outstanding experience! More

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