Elizabeth Palacio
Elizabeth Palacio at Galpin Ford

Elizabeth Palacio

Finance

Galpin Ford

15505 Roscoe Blvd.
North Hills, CA 91343

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Elizabeth Palacio

January 15, 2026

Dealership Rating
Employee Rating

The amount of options at this dealership is super impressive and convenient. My wife and I were able too see all kinds of colors and different bosy types helping us make the best choice on what car More

by Desiguijarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Sanchez , I forgot his last name but first name was Juan. He was the tech that helped clean out car. He was a very sweet man, made us feel at home

Jan 17, 2026

Galpin Ford responded

Hello, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

November 26, 2025

Dealership Rating
Employee Rating

Had an amazing experience at Galpin Ford! My salesman, Teddy, was incredibly helpful, patient, and made the whole process of getting my new Bronco so smooth. Truly great customer service — hi More

by Alyssa H
Recommend Dealer
Yes

Other Employees Tagged: Teddy O'Meir

Nov 27, 2025

Galpin Ford responded

Hi Alyssa, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Mongeau Customer Relations Director (818) 922-3635 nvega@galpin.com

October 28, 2025

Dealership Rating
Employee Rating

Helped me get a truck during the difficult situation that I was having. Teddy and Alonso were both big help. More

by arturozandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy O'Meir , Alonso

Oct 29, 2025

Galpin Ford responded

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

August 20, 2025

Dealership Rating
Employee Rating

Rianna for the win! !! She made our experience at Galpin Ford simply perfect. Rianna was very accomodating and graciously met us based on our availability. She was ins More

by stephen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Lazar, Rianna Morales

Aug 23, 2025

Galpin Ford responded

Hello Stephen, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Rianna was able to provide you with the guidance needed in making your decision.

April 07, 2024

Dealership Rating
Employee Rating

David was extremely patient! I’m a very OCD guy and he covered all my needs. Thank you David More

by corycunningham8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janet Lazar, David Martin

Apr 08, 2024

Galpin Ford responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

November 23, 2023

Dealership Rating
Employee Rating

Straight-forward process and no pressure -- a welcome change from many of my prior experiences at dealerships. More

by doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Sanchez

Jan 18, 2024

Galpin Ford responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

March 16, 2023

Dealership Rating
Employee Rating

This by far was the most pleasant experience we have ever had. Great knowledge, follow up and professionalism by all we encountered, especially Sam Sanchez and Laz Acosta. More

by Damifino-y
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Sanchez, Laz Acosta

December 16, 2022

Dealership Rating
Employee Rating

I had a wonderful experience purchasing my pre owned vehicle at Galpin. We worked with David Martin and he made the negotiation process go very smoothly. We were able to strike a deal with the vehicle More

by Alip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Martin

Dec 16, 2022

Alip responded

Please post the review

October 23, 2022

Dealership Rating
Employee Rating

First the best customer service they made the best deals for the people who want to buy a car you enter walking to the dealer and you get out driving a car thanks Galpin for your service to the San Fernando More

by Shrek666
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janet Lazar, Robert Guerrero , Andy Graff

August 31, 2021

Dealership Rating
Employee Rating

Galpin has always been my first choice for dealerships because their culture reasonates through their people. Amongst a number of amazing Galpin employees, Alex is delightful and remarkably unique. We More

by joshwrinkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander Leontiev

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