Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram
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Elizabeth Curry

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Elizabeth Curry

May 14, 2025

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They have not diagnosed nor fixed my issue yet, but it’s not for lack of trying. They are very friendly and kind to work with and I appreciate all their efforts. Hopefully, a fix is found soon. More

by jerrybierly18
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Brian Binegar

May 12, 2025

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I initially had an appointment with Valley to have my daughters Jeep looked at for a check engine light. I made the appointment weeks in advance because she goes to school out of state and would only be More

by MPKOUBEK
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Recommend Dealer
Yes

May 11, 2025

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Always informed me about my vehicle about what they did. . Elizabeth was very helpful and friendly. More

by GEMINI0658
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Recommend Dealer
Yes

May 09, 2025

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Lis is very knowledgeable, she knows how much I love my jeep wrangler and she takes very good care of jeep when it’s in the shop. More

by mmdotson08921
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Recommend Dealer
Yes

May 07, 2025

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Elizabeth was amazing . Very knowledgeable and Very thorough. She was thoughtful about getting me in and out on time. The video of the service performed was a great assura More

by tdelmedico
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Recommend Dealer
Yes

May 06, 2025

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no matter what Klaben has done what they can to fix all issues when my vehicle as been serviced. Also, thanks to Liz for making it an even easier process with her reassurance. More

by msbaker0810
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Recommend Dealer
Yes

May 06, 2025

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Liz has been great; she has kept me updated and aware of everything i need to know. More

by BRIANTYLA
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Recommend Dealer
Yes

May 03, 2025

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Klaben has always treated my wife and I with the utmost respect and quality service. More

by Mritchey80
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

April 30, 2025

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This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot More

by RGWALKERII
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Recommend Dealer
Yes

April 29, 2025

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The service that we brought the Pacifica in for what we brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get More

by RGWALKERII
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Recommend Dealer
Yes
Apr 29, 2025

Klaben Chrysler Jeep Dodge Ram responded

Mr. Walker, thank you for taking the time to speak with me regarding your previous visit and allowing us to repair the issue with your headlamp. As a team, we really do appreciate the positive feedback as well as where we could have done better. We use your feedback to grow as a team and better serve you. Again, I am very sorry that we put you in a position to perceive that we were attempting to upsell you. That was/is not our intention. At Klaben the entire team treats each customer as if they were a close family member. If a family member were to drive out of our parking lot and get hurt because of a safety issue that we didn't convey, we would all be devastated. It is the same with our customers. I hope the resolution was satisfactory and I was able to clarify our intentions. Overall, your satisfaction is our satisfaction, and your frustration is our frustration. As discussed, I'd like to be a resource for you now and in the future. You have my contact information, so please reach out anytime. Thank you so much for giving us the opportunity to continue servicing your vehicle! Jeff Ashley Service Director 330.673.3139 EXT 405.

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