Elise Ranauro | Page 2

Great experience overall They gave me the best price and I'm really happy with the customer service. Elise followed up with me properly to make sure I got the best deal. Brian They gave me the best price and I'm really happy with the customer service. Elise followed up with me properly to make sure I got the best deal. Brian carpenter also went out of his way to get me the best loan rates. Shant explained all the features of the car in a lot of detail to me and helped me set up everything. Overall I'm very happy with my experience at this dealership. More

by SNEHAYV Verified Customer Verified Customer

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Good sales service, no pressure Price was agreed to via edmunds.com and email straightforward, no hassel, no pressure out the door price. A link was provided to view the inventory on Price was agreed to via edmunds.com and email straightforward, no hassel, no pressure out the door price. A link was provided to view the inventory online, then on the day I purchased the car I visited viewed a few cars, and drove the one I wanted back home. Paper work took a little longer than expected. More

by ANDJE_1 Verified Customer Verified Customer

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Looking for Hyundai in SoCal? Come here first! If you're in the market for a Hyundai, go see these guys first. Dealt with several dealers in the process of getting a Hyundai and this dealership was If you're in the market for a Hyundai, go see these guys first. Dealt with several dealers in the process of getting a Hyundai and this dealership was far and away the most professional, reasonable, low-pressure and responsive of all of them. We got a great car at a great price and they made the whole process easy as can be. I can't recommend them strongly enough! More

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Sales experience Dealership very conveniently located and sales rep very helpful and friendly. The only thing needs to get better is to add more selection to inventory Dealership very conveniently located and sales rep very helpful and friendly. The only thing needs to get better is to add more selection to inventory to pick from. More

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Thank You hardly seems adequate!! I have so many wonderful things to say, I am not sure where to begin! Being 76 and wanting to drive something really special, I began my search visit I have so many wonderful things to say, I am not sure where to begin! Being 76 and wanting to drive something really special, I began my search visiting many local car dealers. I had a good idea of what I wanted and what I could afford. I narrowed my search down to 3 makes and models. Hyundai was the third car I researched......I saved the best for last!! I went on line and Elise was the first person I touched base with. She was wonderful, and I told her my needs and she assured me that Allen Hyundai would see that my wishes would happen. Later that day, Trey Ross entered the picture. I have NEVER dealt with such a wonderful, patient, informative and caring person like Trey in my entire life. He asked my needs, wants, and was able to answer all my questions.....and there were many!! Needless to say, I had much to learn and he took the time to explain everything, searching for my new car. Of course, like any other female, I changed cars, from the Sport Sonata (which was awesome) because I tend to like bells, whistles, and some glitz, even at this age!. Enter, a beautiful silver Sonata Limited. My dream car! At this point in time, Blair Morrison came into the picture along with Brian Carpenter...........this wonderful team of people worked together to make it all happen for me. They searched every option and all the time considered only one thing.........ME! When I started this search, and having to do it alone, I dreaded it, as my former experiences with any car dealership were nerve wracking and took a toll on my nerves. I am also an East Coast transplant of just 3 years...........and did not know where to begin my search, nor did I even know what the results would be. The employees at Allen are unique and amazing. THEY REALLY CARE!! I absolutely love my new car, and because of the team of gentlemen who saw that, I was able to get my beautiful new car, I am beyond happy. I totally enjoyed those appointments (and there were many) watching them work together, for me, and I can never tell you how much I appreciated that. At the risk of this turning into a novel.......(a best seller I am sure), I will close with a huge thank you, and so much gratitude straight from my heart. I am actually looking forward to my service visits, so that I can pop in and say hello to my new friends! Thank you Trey, Blair, Brian and Elise!!!!! Thank you Allen Hyundai for such a caring team of people!! More

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Exceptional Buying Experience Thank you Cris Baker, Elise and Brian Carpenter for helping us purchase our 5th Hyundai!! You both are exceptional and we were so pleased with how ea Thank you Cris Baker, Elise and Brian Carpenter for helping us purchase our 5th Hyundai!! You both are exceptional and we were so pleased with how easy you made our experience. We would highly recommend anyone looking to buy a car ..ask for Cris, Elise and Brian .......They were outstanding!!! Rocky and Maryann!! More

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Wonderful Experience My experience from the time I stepped onto the dealership lot until I completed the transaction was wonderful. I never felt pressured and was treated My experience from the time I stepped onto the dealership lot until I completed the transaction was wonderful. I never felt pressured and was treated with the upmost respect. Jeff even delivered my car after the window tinting and ECO Bond was completed. I especially want to thank Elise, Jeff and Brian for making this the such a pleasant experience. Not only was the transaction pleasant, I shopped around first and feel I got the best price out there. This is my first Hyundai and I love it. More

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I'll be back......again. I just wanted to thank Elise and Doug, for a great experience, in purchasing another great car. This is the 7th Hyundia I have purchased over the pas I just wanted to thank Elise and Doug, for a great experience, in purchasing another great car. This is the 7th Hyundia I have purchased over the past 8 years and I have not had a bad experience yet, neither have the kids and wife who have driven the 6 Hyundai's. This latest experience of purchasing my 2015 Sonata was smooth from beginning to end. Went onto the website, filled out the form, and before you could say, "Sonata", Elsie was giving me a call. I asked Elsie serveral question re cost and financing, she said she'd get right back to me with the answers and before I could say "Hyundia", she was calling me back with the answers I needed to help me make my decision to move on to the next step. I showed up the next day and met with Doug, "Mr. No Pressure" Lincoln. He pulled up the car Elise and I had talked about, we took the test drive, had all my questions answered and not to much later I was pulling off the lot with my brand new car. Finally, I would like to thank the gentleman in the finance dept., I walked in, went over all paperwork, and was out of there before I could say, " Is that all it costs?". Thank you all again for everything you do to make my car buying experience something I actually don't dread. Who know's, with the 9 grandkids I have, this relationship, could go on for along time to come. Sincerely, Kirby Dean More

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Exceptional Sales I couldn't be happier with my experience and attention given to my purchase on 2/13/15. I received the best of care and felt that the staff really wor I couldn't be happier with my experience and attention given to my purchase on 2/13/15. I received the best of care and felt that the staff really worked with me to meet my needs and stay within my budget. Great job guys! More

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