Elie Jamal

The team all the way around strive in going above & beyond with providing excellent customer service & satisfaction. beyond with providing excellent customer service & satisfaction. More

by Cecilia_661 Verified Customer Verified Customer

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They didn't give me xxxx for my M8 or x7 but they got me what I wanted and they are really respectful and professional what I wanted and they are really respectful and professional More

by scottymac04 Verified Customer Verified Customer

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Everyone was helpful. I was kept updated on all new aspects of my order and everyone worked hard to get me my car when things got complicated. Excellent experience I was kept updated on all new aspects of my order and everyone worked hard to get me my car when things got complicated. Excellent experience More

by LISAMICHELLE0609 Verified Customer Verified Customer

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Elie in sales was great to work with, excellent customer service. Financed the vehicle through BMW Financial Services, monthly came out $200+ more than shown. service. Financed the vehicle through BMW Financial Services, monthly came out $200+ more than shown. More

by pinoy73 Verified Customer Verified Customer

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They were very attentive and worked hard to get us our car in a timely manner! car in a timely manner! More

by LISAMICHELLE0609 Verified Customer Verified Customer

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If I could put zero starts I would. My friend bought a Certified car and when she had to have the brake pad replaced after only 1000 miles. But the worse thing is when they removed the My friend bought a Certified car and when she had to have the brake pad replaced after only 1000 miles. But the worse thing is when they removed the tires, they discovered that the rims we all welded from cracks in them and powered coated to cover it up. She reached out to them, and they claim they were not cracked when she bought the car and accused her of cracking them. Impossible since they were welded and then powered coated if she cracked and welded them then the welds would not be powder coated. She had to buy new rims since these were not safe to drive on. They are ignoring all her calls, emails and ignoring BMW of Norther California calls and emails. Guess next stop will be the lawyers. SO sad you cannot even trust a dealership to be honest. More

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Overall a good, not great experience. I felt our salesman was a little pushy. Haven’t had anyone from the dealership call us to follow up like they told us they would. I really dislike th I felt our salesman was a little pushy. Haven’t had anyone from the dealership call us to follow up like they told us they would. I really dislike the focusing on your phone for all the loan docs. It was very difficult to go over the details of the deal all while scrolling through the small images on my phone. More

by mitchbonner Verified Customer Verified Customer

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Every one really nice, in sales or service, Amanda in service will always listen to the problem and try her best to solve it service will always listen to the problem and try her best to solve it More

by Jangmohan Singh Verified Customer Verified Customer

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The sales team was informed and I felt welcomed by everyone. I felt the deal was fair. Overall it was a great experience. everyone. I felt the deal was fair. Overall it was a great experience. More

by DAN@TEAMHMA.COM Verified Customer Verified Customer

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Eli was great. Very nice and so helpful. Rom was great too. We would recommend them both. Very nice and so helpful. Rom was great too. We would recommend them both. More

by gunny1 Verified Customer Verified Customer

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