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Eliana Rivera
Eliana Rivera at Volvo Cars of Queens
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Eliana Rivera

Sales Consultant

Volvo Cars of Queens

209-18 Northern Blvd
Bayside, NY 11361

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4.9
11 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

Spanish Spanish

4.9

11 Reviews

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11 Reviews of Eliana Rivera

December 20, 2024

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Employee Rating

Eliana is amazing! ! We were not planning to actually get into a new vehicle but we did, thanks to her. She helped us do that in most professional and not-pushy way. Man More

by Sergey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz, Brandon Tsang

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Dec 23, 2024

Volvo Cars of Queens responded

We’re delighted to hear that Eliana provided professional and helpful assistance, making your unexpected vehicle purchase a pleasant one. It’s wonderful that Jessica also contributed to the positive experience. Your A+ feedback means so much to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—enjoy your new vehicle!

December 14, 2024

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Employee Rating

It was a great experience working with Eliana. She is very helpful and professional. She truly works hard to get you the best deal without being pushy. I’d highly recommend this dealership and Eli More

by KAMILANYC123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Dec 16, 2024

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana provided helpful, professional, and pressure-free service while securing the best deal for you. Your recommendation means a lot, and we’re so glad you’re happy with your new car. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

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Eliana was friendly and great to work with! The process was quick and I am glad I chose this dealer for my new lease. More

by Mashmallow J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 16, 2024

Volvo Cars of Queens responded

We’re thrilled to hear that Eliana made your leasing process smooth and enjoyable. Your satisfaction means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 14, 2024

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Giuseppe and the service team were very professional, courteous and very caring. My vehicle was ready on time as promised. My vehicle was cleaned and in frount waiting for me when I arrived. Thank you More

by BOOPBAA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Callahan , Tyraque was also very helpful as well.

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Dec 16, 2024

Volvo Cars of Queens responded

Thank you for sharing your experience! We’re delighted to hear that Giuseppe and the service team provided professional, courteous, and attentive care. It’s great to know your vehicle was ready on time, cleaned, and waiting for you. Wishing you a wonderful and safe holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 08, 2024

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Very good customer service and excellent care. Had a good experience in this dealership. Wants to visit again More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz, Brandon Tsang

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Nov 08, 2024

Volvo Cars of Queens responded

We’re so pleased to hear about your positive experience and that you felt well taken care of. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

November 06, 2024

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Repair done quickly and completed within promised time. Car was cleaned as an added prerk More

by MDEBOURBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Volvo Cars of Queens responded

We’re delighted to hear that your repair was completed on time and that you enjoyed the added touch of a clean car! Meeting expectations while adding those extra perks is what we strive for. Thank you for sharing your experience, and we look forward to serving you again!

November 06, 2024

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Employee Rating

They were very helpful and informative in helping me find the right car for my needs. More

by EAY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Nov 07, 2024

Volvo Cars of Queens responded

We’re glad to hear that the team provided helpful and insightful guidance in finding the perfect car for you. Meeting your needs is our top priority, and we appreciate your feedback. Enjoy your new vehicle!

November 04, 2024

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After driving Range Rover’s for almost 15yrs, I wasn’t sure what to expect when I visited Volvo. Eliana was incredibly helpful. She asked a few questions and steered me towards a the PHEV XC 90. Knew ma More

by HROBLES34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz, Brandon Tsang

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Nov 05, 2024

Volvo Cars of Queens responded

We’re thrilled to hear about your positive transition to Volvo and that Eliana was so helpful in guiding you through the process. Thank you for sharing your satisfaction, and we hope you enjoy every moment with your new SUV!

October 16, 2024

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She is patient and knowledgeable about the vehicle, very professional, definitely will come back and recommend to others More

by JINGAI89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Oct 18, 2024

Volvo Cars of Queens responded

We're glad to hear that you had a positive experience with the representative and that you plan to return and recommend us to others. We look forward to assisting you again in the future!

October 15, 2024

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It took many rounds and a long time (6 wks) to fox an easy issue (service light error) More

by VANESCHARLES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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Oct 16, 2024

Volvo Cars of Queens responded

We apologize your experience with us was less than satisfactory and assure you that this is out of the ordinary for us. Our new service manager will be reaching out to you to discuss this further. Thank you, and we hope to see you again.

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