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Eliana Rivera
Eliana Rivera at Volvo Cars of Queens
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Eliana Rivera

Sales Consultant

Volvo Cars of Queens

209-18 Northern Blvd
Bayside, NY 11361

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Eliana Rivera

November 08, 2024

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Employee Rating

Very good customer service and excellent care. Had a good experience in this dealership. Wants to visit again More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz, Brandon Tsang

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Nov 08, 2024

Volvo Cars of Queens responded

We’re so pleased to hear about your positive experience and that you felt well taken care of. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

November 06, 2024

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Repair done quickly and completed within promised time. Car was cleaned as an added prerk More

by MDEBOURBON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Volvo Cars of Queens responded

We’re delighted to hear that your repair was completed on time and that you enjoyed the added touch of a clean car! Meeting expectations while adding those extra perks is what we strive for. Thank you for sharing your experience, and we look forward to serving you again!

November 06, 2024

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They were very helpful and informative in helping me find the right car for my needs. More

by EAY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Nov 07, 2024

Volvo Cars of Queens responded

We’re glad to hear that the team provided helpful and insightful guidance in finding the perfect car for you. Meeting your needs is our top priority, and we appreciate your feedback. Enjoy your new vehicle!

November 04, 2024

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After driving Range Rover’s for almost 15yrs, I wasn’t sure what to expect when I visited Volvo. Eliana was incredibly helpful. She asked a few questions and steered me towards a the PHEV XC 90. Knew ma More

by HROBLES34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz, Brandon Tsang

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Nov 05, 2024

Volvo Cars of Queens responded

We’re thrilled to hear about your positive transition to Volvo and that Eliana was so helpful in guiding you through the process. Thank you for sharing your satisfaction, and we hope you enjoy every moment with your new SUV!

October 16, 2024

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Employee Rating

She is patient and knowledgeable about the vehicle, very professional, definitely will come back and recommend to others More

by JINGAI89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Oct 18, 2024

Volvo Cars of Queens responded

We're glad to hear that you had a positive experience with the representative and that you plan to return and recommend us to others. We look forward to assisting you again in the future!

October 15, 2024

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Employee Rating

It took many rounds and a long time (6 wks) to fox an easy issue (service light error) More

by VANESCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 16, 2024

Volvo Cars of Queens responded

We apologize your experience with us was less than satisfactory and assure you that this is out of the ordinary for us. Our new service manager will be reaching out to you to discuss this further. Thank you, and we hope to see you again.

October 12, 2024

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Employee Rating

They go above and beyond! ! It was such a pleasurable experience. Eliana and Jessica were excellent More

by punky622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Katz

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Oct 14, 2024

Volvo Cars of Queens responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Eliana and Jessica provided excellent service and went above and beyond to make your visit enjoyable. We look forward to assisting you again in the future!