Eli Rivera
Eli Rivera at Crest Volvo Cars
Refer Me

Eli Rivera

Volvo Certified Product Specialist

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
32 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

4.9

32 Reviews

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32 Reviews of Eli Rivera

March 31, 2025

Dealership Rating
Employee Rating

Eli made it “Simple and Easy” like he promised ! Fantastic car buying experience ! 100% would recommend Crest Volvo! More

by esmith0206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Jason Pickering

Apr 01, 2025

Crest Volvo Cars responded

Thank you for the awesome review! We're thrilled to hear that Eli made your car buying experience simple and easy, just as promised. It's great to know you had such a fantastic experience at Crest Volvo. We really appreciate your recommendation and look forward to helping you again in the future!

March 31, 2025

Dealership Rating
Employee Rating

Eli did great on my car purchase. . I’ve known him for a long time and even then he still made me feel like a top tier client ! Thanks! More

by esmith0206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Crest Volvo Cars responded

Thank you for the fantastic feedback! It’s great to hear that Eli made you feel like a top-tier client, even with your long history together. It sounds like he really went above and beyond for you! If you ever need anything else, feel free to reach out. Thanks again!

March 30, 2025

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Employee Rating

Eli was a pleasure to work with. He made the car buying process seamless and was very knowledgeable. More

by wkmusseman
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re so glad to hear that Eli made your car-buying process seamless and provided knowledgeable service. We appreciate you sharing your positive experience and hope you enjoy your new vehicle!

March 22, 2025

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Very good on sale of car. Did have some problems with paperwork after the sale, but Jason Pickering - Managing Partner did follow up to make everything right. More

by EDEHAAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 22, 2025

Crest Volvo Cars responded

Eric, Thank you for taking my call Saturday 3-22-2025 at 12:11pm CST 3 minutes after review being posted on Saturday 3-22-25. Please forgive me for not calling you at exactly 10:00AM today Saturday 3-22-25 like I implied when I responded to your original communication you on Friday evening from my home on 3-21-25 at 10;23pm. I promise you were on my list to call, but you can imagine how busy it gets at a car dealership on a Saturday. I was 2 hours and 11 minutes late to contact you, so I can live with the 1 star because of my tardiness. The items we discussed today on our 33 minute and 43 seconds phone call will be sent Fed Ex to you and you will receive them by 10:30 am on Tuesday 3-25-2025. Owners Manual, child anchor bracket and 'Paper copy" of the Volvo CPO details and I will email and text you the conformation number once my parts department produces the label. Thank you again for you business and hope you enjoy your Volvo s60!!

Mar 22, 2025

EDEHAAN responded

Jason, thanks again for your time and follow up to make everything right for me and your other customers. You did get 5 stars from me after we talked.

February 22, 2025

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love dealing with Crest Volvo and its fantastic team. Any time I have concerns i feel appreciated and know they will take care of me and my car More

by JCHAPMAN11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you’ve had such a positive experience with our team. We always strive to ensure our customers feel valued and well taken care of, and we’re glad to know we’ve met your expectations. We look forward to continuing to serve you and your car in the future!

February 16, 2025

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Very accommodating. Staff did a great job from start to finish. Very considerate of my time! More

by BRIAN.CATHEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 19, 2025

Crest Volvo Cars responded

Thanks, Brian! We're thrilled to hear that our team made your experience seamless and respectful of your time. Your kind words motivate us to keep delivering top-notch service. We look forward to welcoming you back soon!

February 14, 2025

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Quick easy and efficient experience, also a very convenient location. Intend to use Vrest Volvo going forward. More

by MICHAEL.K.LILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Crest Volvo Cars responded

Thanks, Michael! We're thrilled to hear you had a quick and efficient experience with us. Our team is dedicated to providing top-notch service, and we look forward to seeing you at Vrest Volvo again soon!

February 09, 2025

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Easy check in and great customer service. Everybody was friendly and love the car wash at pick up. More

by LINEKE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us, from the easy check-in to the customer service. We're glad you enjoyed the car wash, too! We look forward to serving you again in the future.

January 18, 2025

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Polite,friendly, efficient service. I appreciate that my appointment time was met and will schedule future services with Crest Volvo. More

by wichitasooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service department. Your feedback highlighting our team's politeness, friendliness, and efficiency is deeply appreciated. We understand that punctuality and professional service are crucial to our customers, and we're grateful that we met your expectations. Your commitment to scheduling future services with us is a testament to the quality of care we strive to provide. Our goal is always to deliver a seamless, welcoming experience that makes our customers feel valued and respected. Thank you for taking the time to share your experience and for choosing us for your automotive service needs. We look forward to continuing to serve you with the same level of professionalism and dedication.

January 03, 2025

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Employee Rating

I used this dealer for my vehicle maintenance and annual state inspection. They provided good quality service with reasonable pricing, and loan car service is available during the service. More

by Issei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Crest Volvo Cars responded

Thank you for your positive review! We're glad to hear that you had a good experience with us for your vehicle maintenance and state inspection. Providing high-quality service at reasonable prices is our goal, and we’re pleased you found our loan car service helpful during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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