Eli Guevara

Responsive and friendly. Took 3 try’s to fix my issue though but eventually got it, on my schedule! Took 3 try’s to fix my issue though but eventually got it, on my schedule! More

by JTPOTT11 Verified Customer Verified Customer

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I just purchased a Sprinter passenger van, my first Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. More

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Great experience- look forward to returning in the future for next Mercedes Benz. Thank you Brian and team for next Mercedes Benz. Thank you Brian and team More

by JONPALMER3 Verified Customer Verified Customer

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I am very disappointed with the service at Mercedes. Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the sam Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the same service in just two days. Toyota offers 36 months of free oil changes, but despite being promised the same when I bought my Mercedes, I have to pay for oil changes and inspections. Additionally, the prices for these services are significantly higher compared to other companies that offer them for free for a couple of years. Given the number of cars Mercedes sells, it’s surprising they haven’t increased their service capacity. Waiting two months for service is unacceptable, and I was not informed that I would need to schedule my appointment so far in advance. Overall, the service at Mercedes falls far short of my expectations, especially when compared to the excellent service at Toyota. I hope this feedback leads to some changes, but as it stands, the service was not what I expected. I will be sharing my experience with my friends. More

by LEONIDIONIN Verified Customer Verified Customer

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Absolutely awesome experience. I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent service. This is my second van from Mercedes of Salem and both times it was a fantastic experience. More

by JJBENDER541 Verified Customer Verified Customer

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Extremely impressed with my auto buying experience with Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business with them. Truly an amazing experience. More

by DIEGO.MESA.PDX Verified Customer Verified Customer

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A really nice place and really good attention with clients, I’ll recommend it one hundred porcent clients, I’ll recommend it one hundred porcent More

by DANIELOROPEZA1998 Verified Customer Verified Customer

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It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More

by JRODDICK Verified Customer Verified Customer

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I reached out online and inquired about a sprinter van, was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been ove was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been over backwards to just make sure I had a good experience. They were very genuine in their conversation, we actually got along great and made a great friendship, which was amazing actually. This is the second time I’ve bought from this dealership, and so far they are literally batting 1000. You won’t get a better price anywhere else, you may as well come here for a good experience. It turns out there are still some great customer service businesses. Sincerely, thanks Eli and Brian More

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The transaction went very smoothly. Eli was very friendly, responsive, and knowledgeable. He was great to work with. Eli was very friendly, responsive, and knowledgeable. He was great to work with. More

by TABB99 Verified Customer Verified Customer

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