Dealership Experience
5 yrs, 5 mos
Languages Spoken
Spanish
76 Reviews
Write a Review76 Reviews of Eli Guevara
January 09, 2025
They made themselves available to us throughout the process of purchase in a timely manner. process of purchase in a timely manner. More
Other Employees Tagged: Bernardo Gutierrez, Abel Cardona, Brent Baker, Jeff White
November 25, 2024
Eli and Brian were amazing to work with while buying my Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! Sprinter van. Both of them were very professional and answered all my questions. Amazing guys! More
Other Employees Tagged: Brian Merrell
November 17, 2024
Responsive and friendly. Took 3 try’s to fix my issue though but eventually got it, on my schedule! Took 3 try’s to fix my issue though but eventually got it, on my schedule! More
Other Employees Tagged: Brian Merrell, Evan Carroll
November 03, 2024
I just purchased a Sprinter passenger van, my first Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. Sprinter. Eli and Brian were great to deal with, friendly and knowledgeable about the Sprinter. Eli has been great answering my questions. More
Other Employees Tagged: Brian Merrell
September 24, 2024
Great experience- look forward to returning in the future for next Mercedes Benz. Thank you Brian and team for next Mercedes Benz. Thank you Brian and team More
Other Employees Tagged: Brian Merrell
September 08, 2024
I am very disappointed with the service at Mercedes. Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the sam Compared to Toyota, the experience has been frustrating. Scheduling an appointment with Mercedes takes two months, whereas Toyota can provide the same service in just two days. Toyota offers 36 months of free oil changes, but despite being promised the same when I bought my Mercedes, I have to pay for oil changes and inspections. Additionally, the prices for these services are significantly higher compared to other companies that offer them for free for a couple of years. Given the number of cars Mercedes sells, it’s surprising they haven’t increased their service capacity. Waiting two months for service is unacceptable, and I was not informed that I would need to schedule my appointment so far in advance. Overall, the service at Mercedes falls far short of my expectations, especially when compared to the excellent service at Toyota. I hope this feedback leads to some changes, but as it stands, the service was not what I expected. I will be sharing my experience with my friends. More
August 14, 2024
Absolutely awesome experience. I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent service. This is my second van from Mercedes of Salem and both times it was a fantastic experience. More
Other Employees Tagged: Brian Merrell, Abel Cardona
July 03, 2024
Extremely impressed with my auto buying experience with Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business with them. Truly an amazing experience. More
Other Employees Tagged: Brian Merrell
June 23, 2024
A really nice place and really good attention with clients, I’ll recommend it one hundred porcent clients, I’ll recommend it one hundred porcent More
Other Employees Tagged: Brian Merrell
May 29, 2024
It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More
Other Employees Tagged: Brian Merrell, Jeff White