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Eli Cid

Overview Reviews (26) Inventory (390)

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Eli Cid

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Eli Cid

Internet Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.5

26 Reviews

Overview Reviews (26) Inventory (390)

Dealership Experience

5 yrs

Industry Experience

12 yrs, 4 mos

4.5

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Eli Cid

March 12, 2025

Dealership Rating

Employee Rating

Generally the service is excellent and the price more expensive compared to others.and the service they recommended is a lot expensive compared to others.and the service they recommended is a lot More

by GBEMNET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Lou Alsaadi, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Mar 13, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our excellent service. We strive to provide value that makes a difference, and it’s great to know you appreciate our recommendations. Your feedback motivates us to keep raising the bar!

February 21, 2025

Dealership Rating

Employee Rating

Caleb was and is amazing he changed me and my children’s life I pray he never leaves camelback Toyato life I pray he never leaves camelback Toyato More

by brookiewinston7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Caleb Johnson, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Feb 24, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about the positive impact Caleb has had on you and your family. Our team is dedicated to providing excellent service, and it’s great to know we’re making a difference. We appreciate your support!

February 15, 2025

Dealership Rating

Employee Rating

Overall, I am not happy with Camelback Toyota. So far, one dept doesn't seem to know what the other is doing. I was incorrectly charged for the service I received. Originally, the service document So far, one dept doesn't seem to know what the other is doing. I was incorrectly charged for the service I received. Originally, the service documents stated NC (no charge) on my service documents. Later, I was being asked to pay over $200 what I eventually paid the dealer. From this experience and the purchasing experience of my 2023 Tundra, I doubt I will be using Camelback Toyota service dept to service my truck. I need more components in my life. More

by gleden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 17, 2025 -

Camelback Toyota responded

We understand how important clear communication is, and we're sorry to hear that there was a breakdown in that area between our departments. We want to make sure this gets addressed for you, and we recommend reaching out to Jimmy, our Service Manager, at cbtservice@vtaig.com to look into this further.

November 26, 2024

Dealership Rating

Employee Rating

Truly helpful. Kind staff and lots of amenities while you wait for your new treasure, your new Toyota! Kind staff and lots of amenities while you wait for your new treasure, your new Toyota! More

by JEFF.THUERAUF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Johnson, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Ryan Chan

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Nov 27, 2024 -

Camelback Toyota responded

Thanks, Jeff! We're thrilled to hear you had a great experience with our team. We strive to make your time with us enjoyable, and it’s fantastic to know you appreciated the amenities. Enjoy your new Toyota!

October 01, 2024

Dealership Rating

Employee Rating

Great service Great customer service thank you so much I highly recommend attention to detail highly recommend attention to detail More

by franks1071

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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Oct 02, 2024 -

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

August 31, 2024

Dealership Rating

Employee Rating

My service advisor was very nice and informative. Camelback Toyota always has great customer service when we visit. Camelback Toyota always has great customer service when we visit. More

by V. Ashley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Tommasino, Lon Nguyen, and JD in Finance

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August 07, 2024

Dealership Rating

Employee Rating

They were all very nice and have very good customer service with everyone and very cool service with everyone and very cool More

by AUSTINGRAVES324

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Johnson, Jim Dinwid, Lou Alsaadi, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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July 24, 2024

Dealership Rating

Employee Rating

Did a great job explaining everything was a great help and had very amazing service. and had very amazing service. More

by MLIZETH749

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: chris

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Jul 30, 2024 -

Camelback Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that you found the explanation clear and the service amazing. Providing excellent support is our top priority, and we’re glad it showed. If you need any further assistance, don’t hesitate to reach out!

June 25, 2024

Dealership Rating

Employee Rating

The oil change was done in a very timely matter. I will bring my car back again for another oil change I will bring my car back again for another oil change More

by michaelmay1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Maryam Azari, Jonathan Castillo, Daniel Conway, Ryan Chan

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June 16, 2024

Dealership Rating

Employee Rating

They are friendly and took care of me and the job was faster then they told me it would take with my Tacoma recall and service. faster then they told me it would take with my Tacoma recall and service. More

by GARTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dwight Moore

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Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us during your Tacoma's recall and service. Providing efficient and friendly service is always our goal, and we're glad we could exceed your expectations in terms of timing. We appreciate your trust in us to handle your vehicle's needs promptly and effectively. If you have any more questions or need further assistance in the future, please feel free to reach out. We look forward to serving you again at Camelback Toyota!

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