Eli Alfasi

Went in because there was a rattle coming behind the dashboard, left the car a full day, got a call saying they didn't find anything wrong, told to come back during the week to have a manager hear the s dashboard, left the car a full day, got a call saying they didn't find anything wrong, told to come back during the week to have a manager hear the sound. Did that, manager sent advisor with me, he acknowledged that the sound wasn't normal, left the car another 3 days. Car was ready at 9 am (according to paperwork) got called at the end of the day saying the car was ready. Only to drive it out of the dealership and hear the rattle. They're wasting my time, hyundai sent me to another dealer. More

Report | Print

I am extremely disappointed at Hyundai and this will possibly be my last Hyundai vehicle after almost 12 years of always being a loyal and returning customer to the brand AND the dealearship. November 2 possibly be my last Hyundai vehicle after almost 12 years of always being a loyal and returning customer to the brand AND the dealearship. November 2019 I made really bad choice, I decided to go on another lease with another Santa Fe at the same dealership (Coconut Creek Hyundai). I paid money down, got to an agreement and they did not honor theirs. They were so late in sending the payment of the remaining lease on my last vehicle (also a Santa Fe wich I leased on the same dealership) that my credit score was marked with a charge off despite all my efforts to contact the dealership and Hyundai Finance several times. Last time I contacted them, I was advised that account was paid in full and nothing to worry about... So naive, I believed them. There was a small amount due (that to this day I am not clear what that was about) of $199. I never received a letter, email or phone call letting me know that there was still a small amount due. I am pretty sure you can check by the records and on my last call in regards to the old vehicle I was informed account was paid in full. I called Hyundai Finance when I saw the mark right away to make the payment. In all these years I was NEVER NEVER late on a payment (not even during the pick of the pandemic when everyone lost a little of income) I kept all my payments on time. This is my last effort to try to get someone to at least acknowledged my complaint. I called the dealership several times, left several voicemails and messages in the past few months. NEVER heard back... Can you believe after all this years as a customer, NOBODY contacted me back, not even to discuss my complaint? Well, I cannot wait to return my Santa Fe. I used to love and always speak very highly of Hyundai to all my friends and family. I will never make the same mistake of getting another Hyundai. More

Report | Print

Happy Happy All I can say is amazing customer service I recommend anyone who's looking for a car to see you I'm so happy with my car thank you All I can say is amazing customer service I recommend anyone who's looking for a car to see you I'm so happy with my car thank you More

Report | Print

Excellent experience Excellent service! Got my brand new car at this dealer! Patrick was an amazing help in the process, it went very smooth and super fast! I super recomm Excellent service! Got my brand new car at this dealer! Patrick was an amazing help in the process, it went very smooth and super fast! I super recommend Patrick and all the team at Coconut Creel Hyundai! More

Report | Print

total control Thanks to Javier for his guidance thru the buying and financing process. I told him what my objectives we're and he took control of the process, which Thanks to Javier for his guidance thru the buying and financing process. I told him what my objectives we're and he took control of the process, which made the whole ordeal quick and simple. He also did all of the foot work getting things transferred from the trade in, and made sure the vehicle had mats and was perfectly ready to go. More

Report | Print

Excellent Dealership It was a pleasure working with Tyrone Dorsey and Eli in Finance. They were extremely accommodating. They were very patient and showed me different op It was a pleasure working with Tyrone Dorsey and Eli in Finance. They were extremely accommodating. They were very patient and showed me different options. I would highly recommend my friends to buy a Hyundai at Coconut Creek based on my experience. More

by staceyrusso0422 Verified Customer Verified Customer

Report | Print

Satisfied Customer Third time I’ve leased a car here. Always treated as a valued customer and gotten good value for the price. Professional and knowledgeable staff and g Third time I’ve leased a car here. Always treated as a valued customer and gotten good value for the price. Professional and knowledgeable staff and great car selection. More

by azigelman Verified Customer Verified Customer

Report | Print

Love Hyundai Coconut Creek They were professional, spoke perfectly professional and were not pushy. The deal was fair and we had 2 minutes of negotiations. Great reps at their They were professional, spoke perfectly professional and were not pushy. The deal was fair and we had 2 minutes of negotiations. Great reps at their location More

by mthnrunner Verified Customer Verified Customer

Report | Print

No title Salesman was very nice and helpful He answered all our questions and expedited the buying process Would recommend him to another buyer and he was reco Salesman was very nice and helpful He answered all our questions and expedited the buying process Would recommend him to another buyer and he was recommended by my neighbor More

by ripcord49 Verified Customer Verified Customer

Report | Print

Great People with a great product The personnel at Hyundai Coconut Creek is very experienced and knowledgeable of the Hyundai cars, they have a great product and they know how to prese The personnel at Hyundai Coconut Creek is very experienced and knowledgeable of the Hyundai cars, they have a great product and they know how to present it in a non-aggressive way. very satisfied with the overall experience of updating my Hyundai Sonata 2014 for the new 2017 model Will be a returning customer again for sure!! More

by runich Verified Customer Verified Customer

Report | Print