Eid Alkabouni

While Mo Alkabouni was a very helpful salesperson and did everything het could do to assist me with ordering and delivering my 15th LEXUS SUV purchase in a row, the sales manager (FRANK MARSALA) was the rude everything het could do to assist me with ordering and delivering my 15th LEXUS SUV purchase in a row, the sales manager (FRANK MARSALA) was the rudest, most unprofessional person I have ever encountered in a business transaction. When I asked for details on additional fees I was being charged, FRANK MARSALA let me know (in a very terse and humiliating tone) that he could charge me any additional fees he wanted to because he had 1200 other buyers that would buy the vehicle I had placed a special order for. Then came the bad part...FRANK MARSALA actually hung up the phone on me. The only reason I didn't walk away from this purchase is that I would not have had the opportunity to write this review. More

by SGROOVER Verified Customer Verified Customer

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A Plus! !! Superb Service! Salesperson Gunzo and the entire new auto service department was very great! !! Superb Service! Salesperson Gunzo and the entire new auto service department was very great! More

by beautytoashes911 Verified Customer Verified Customer

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Mo Alkabouni was very helpful in our purchase of the 2025 NX350h. All’s well and enjoying the car. Thank you Marsha & Oscar Schwartz NX350h. All’s well and enjoying the car. Thank you Marsha & Oscar Schwartz More

by OSCHW911 Verified Customer Verified Customer

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Excellent guys to work with. Very professional and responsive. They made this process fantastic. Would buy and ship again! Very professional and responsive. They made this process fantastic. Would buy and ship again! More

by Taylor Hallman Verified Customer Verified Customer

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My vehicle service was great as expected. Andre Rust took care of me with great customer care Andre Rust took care of me with great customer care More

by FAAHLEW Verified Customer Verified Customer

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All around best experience when dealing with a dealership and I would definitely be purchasing from Lexus of Pembroke Pines in the future and I would definitely be purchasing from Lexus of Pembroke Pines in the future More

by ACRITE1999 Verified Customer Verified Customer

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Everyone we encountered from the moment we entered was very professional and nice. Dealership is very clean and comfortable to wait. Overall, the process was timely and I love my new Lexus! very professional and nice. Dealership is very clean and comfortable to wait. Overall, the process was timely and I love my new Lexus! More

by JAZZY27NICOLE Verified Customer Verified Customer

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Erik was very knowledgeable and helpful, he has a warm a personality very professional, It was a great experience working with him. personality very professional, It was a great experience working with him. More

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I had a great experience with Mo as my sales consultant. Although I live in Texas, I reached out to Lexus of Pembroke Pines because it was the only dealership in the entire country that had the exact IS500 Although I live in Texas, I reached out to Lexus of Pembroke Pines because it was the only dealership in the entire country that had the exact IS500 I was looking for. From start to finish, Mo made the process of purchasing the car from 1800 miles away an easy process. He communicated every step of the way and he even made a great recommendation for transporting the car to me that was quick (30 hours!) and very reasonably priced. 5 Star Experience. I felt like a valued customer even though I never stepped foot in the dealership! Thanks! More

by Christopher R. Verified Customer Verified Customer

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What an amazing team: Our company AC&A Educational and Therapy Services (https://acandassociates.com) has been doing business with Lexus Pembroke Pines for the past 7 years. We are loyal customers and Therapy Services (https://acandassociates.com) has been doing business with Lexus Pembroke Pines for the past 7 years. We are loyal customers and we keep coming back because we are always handled with the highest level of professionalism and customer service by team Lexus Pembroke Pines. In particular we would like to mention Rohan Alexander, Gaetano Costantino and Eid Alkabouni. What a team! Thank you Rohan, Gaetano and Eid for the amazing support and, giving us a deal to renew our fleet! Cheers, Christian Katopodis Managing Director More

by ACANDABUSINESS Verified Customer Verified Customer

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