Egor Butiugov

I’ve been having my 2012 Ford lariat serviced for 12 years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last purchase of vehicle. More

by jwrieden54 Verified Customer Verified Customer

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Finally someone listened and today I received $500 back from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though More

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Well they honor their 30 day used car guarantee for trade on another used vehicle but they reduced my trake by $500 and charged me another dealer fee of $995 and that STINKS. I questioned their sale departm on another used vehicle but they reduced my trake by $500 and charged me another dealer fee of $995 and that STINKS. I questioned their sale department and got that is our policy on all vehicles sold at this dealership not matter what you buy. They did honor the WE OWE but did not get the smoke smell out of the vehicle but they did fix the main window switch and removed the key lock on trailer hitch receiver but the SMELL??? More

by DLROUSSEL Verified Customer Verified Customer

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Only does easy repairs to used vehicles. The tpms was on an after purchase I went to service dept within 3 days to see if they would fix and was advised that it was not authorized by sales The tpms was on an after purchase I went to service dept within 3 days to see if they would fix and was advised that it was not authorized by sales to do in their wehicle prep/inspection More

by DLROUSSEL Verified Customer Verified Customer

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