Eges Lila

I began my car search reluctantly. Turned out to be a good experience all around Turned out to be a good experience all around More

by Cookejoy Verified Customer Verified Customer

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My car wasn’t ready in the slightest when I drove it off the lot. When I went back to address the issues the sales manager told me “it’s not my problem anymore”. I am super frustrated with how things were h the lot. When I went back to address the issues the sales manager told me “it’s not my problem anymore”. I am super frustrated with how things were handled being told “it’s a used car”. However, it was new to me and it should have been ready for me. The communication here was also not great, I had asked for the service department to not do my inspection. Due to the issues that the car had and weren't addressed until I complained. However, when I went to pick it up the inspection had been done despite telling them not to do it. More

by ADRIANA.BALDELLLI Verified Customer Verified Customer

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Westboro Toyota dealership sales people were very obliging. Their showroom was very comfortable and they couldn’t do enough to make us feel welcome. The quantity and quality of stock was incredible obliging. Their showroom was very comfortable and they couldn’t do enough to make us feel welcome. The quantity and quality of stock was incredible and they offered several price ranges to change from. More

by cndnjacam Verified Customer Verified Customer

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I waited for 2 hours to have a tire leak checked, confirmed puncture and then repair. I was told repair would be $39. What I wasn’t told was that the patch would be an additional $11 and there woul confirmed puncture and then repair. I was told repair would be $39. What I wasn’t told was that the patch would be an additional $11 and there would be a miscellaneous charge of $10.99 for a total before taxes of $60.98. Final cost =$62.36! Waiting for 2 hours for this type of repair is something I never experienced and hope I never have to again! This was my first experience with Toyota Service and I’m far from impressed. At this point I would never recommend them. More

by JEANBROWNCC Verified Customer Verified Customer

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Lots of just waiting around during the sales process. Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 Every time we asked a question the sales person went off for 10 or 15 minutes leaving us alone on the sales floor. The car, which was arrived 2 1/2 weeks later than we were told, and we were told every time we called it was coming in the next few days. When the car finally arrived on a Friday, I was asked if I could come in Saturday to pick it up, and I could not, but said I could on the following Monday. Matt, the sales manager, said he would have the car charged, gassed and cleanded up for me when I arrive on Monday when I come at 9:30. I got there at 9:45 and the car was not ready for pickup when promised. It had not been cleaned, or gassed up yet. I Had to wait over an hour for this to happen and to see it for the first time, which meant we had to just sit for that time. The fact that the car was not ready when I arrived was extremely disappointed after having to wait an extra almost 3 weeks for the car at that point and being told it would be ready when I arrived by the sales manager! More

by pkabend Verified Customer Verified Customer

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Anthony was exceptional great and went above and beyond. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. His customer service was extremely good. He took care of us and made sure we were satisfied and got what we needed. More

by Mavis.Ofori1979 Verified Customer Verified Customer

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Eges was excellent when presented with hurdles and finding resolutions. He was not pushy and did not try to oversell anything. It was a relaxing and enjoyable shopping experience. Thank you! finding resolutions. He was not pushy and did not try to oversell anything. It was a relaxing and enjoyable shopping experience. Thank you! More

by kaleeman227 Verified Customer Verified Customer

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I first met BB outside he brought me in and was amazing. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. The entire staff was great and the experience was fantastic. I will recommend Westborough Toyota to everyone I know. More

by bc_lt Verified Customer Verified Customer

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The experience was positive. Eges was professional and responsive. The team was polite and supportive throughout the process. Eges was professional and responsive. The team was polite and supportive throughout the process. More

by winfield1104 Verified Customer Verified Customer

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Balanced and attentive. I had a problem with the first financing proposal presented by the bank, but both the seller and the financial sector helped me solve my problem.Now I had a problem with the first financing proposal presented by the bank, but both the seller and the financial sector helped me solve my problem.Now I have a car within the conditions I wanted. More

by FRANCISLEY DIAS Verified Customer Verified Customer

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