Edwin Melendez

I’ve only had the car 5 days and the battery is dead. Not sure whose fault this is but it’s beyond an inconvenience and I’m probably returning the car Not sure whose fault this is but it’s beyond an inconvenience and I’m probably returning the car More

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Edwin was really helpful getting me into the x3m, I was an out of state buyer. He made sure the car was in perfect condition. Customer service was 10/10 he kept me updated. an out of state buyer. He made sure the car was in perfect condition. Customer service was 10/10 he kept me updated. More

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Amit Thanki was extemely knowleagable and provided exceptional customer service . He provided a very thorough overview of my new BMW and he showed me how to operate items in the vehicle that I didn't exceptional customer service . He provided a very thorough overview of my new BMW and he showed me how to operate items in the vehicle that I didn't know existed. He was very patient and answered all my questions. He is a valuable assett to the BMW team. More

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I highly recommend Edwin Melendez as a salesperson/client advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and advisor. He provides exceptional customer service. He assisted me through the entire process of having my BMW customed bulit. He was very quick and responsive to my communication inqueries. I had a very good buying experience with Edwin. He is a valuable asset to the BMW Silver Spring team. More

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Absolutely thrilled with my new BMW and the experience at BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgea BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgeable and patient, taking the time to understand my needs and preferences. He was never pushy or overly sales-y, which made the entire process stress-free. Edwin helped me find the perfect model and configuration we were looking for. He even went above and beyond to ensure a smooth financing process. I've been driving my new BMW for a few weeks now, and I'm absolutely in love with it. I highly recommend BMW of Silver Spring and Edwin to anyone in the market for a new BMW. More

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Thi dealership is awesome they are so good in entertaining and convincing their customer and try to go their and you won’t regret it entertaining and convincing their customer and try to go their and you won’t regret it More

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Great clean and lots of amenities, kid lovex the vendy machine and wife loved the coffee machine and wife loved the coffee More

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This is our 3rd BMW purchase from Miguel Mendez @ BMW of Silver Spring, and I have to say, it is very likely we would not have purchased these vehicles had it not been for Miguel. He is extremely profession Silver Spring, and I have to say, it is very likely we would not have purchased these vehicles had it not been for Miguel. He is extremely professional, patient, well spoken, and knowledgeable. He is available to you all year round to talk to you about your current and your future car. Buying a car from him is what the car-buying experience should be. We 100% recommend him to all our friends and family to go see him when it comes to buying a luxury car. As for BMW of Silver Spring, we would also recommend them 100%. The team there is super professional, they do their best to put us in a loaner when we take the car to the shop. Our service professional is Delfin Green, he is exceptional, responsive, and always in a good mood. Del listens to you, and he does his best to tend to our needs. Overall, most of the team @ BMW of Silver Spring are very professional and organized, everyone from the front desk to the service department personnel are very respectful. We love that dealership. More

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Courteous staff, knowledgeable agents, ease of payment and conclusion of sale. There is definitely a team approach in play, which made the transaction work smoothly. The previously owned vehicle I bought and conclusion of sale. There is definitely a team approach in play, which made the transaction work smoothly. The previously owned vehicle I bought was delivered in brand new condition. Very impressive. More

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Edwin is warm and professional, providing excellent service。The car-buying process was somewhat complicated, but Edwin consistently helped us solve problems. service。The car-buying process was somewhat complicated, but Edwin consistently helped us solve problems. More

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