Edwin Medrano
Edwin Medrano at Capitol Ford Santa Fe

Edwin Medrano

Lead Service Advisor

Capitol Ford Santa Fe

4490 Cerrillos Rd
Santa Fe, NM 87507

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3.3
7 Reviews
3.3

7 Reviews

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7 Reviews of Edwin Medrano

June 09, 2025

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Employee Rating

Made an appt for a recall and a windshield replacement. The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was ve More

by EILEENKINLAW
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Recommend Dealer
No

May 29, 2025

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Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two More

by JOHNNIEHOLLEY
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Recommend Dealer
No

May 26, 2025

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I arrived at 8 for a service appointment only to be told that techs don't arrive until 9. I have an issue with my 360 camera that the image became distorted and misaligned, however the service advisor More

by majorelint
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Recommend Dealer
No

May 25, 2025

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Edwin at Capitol Ford provided great service, communication, and all my vehicle issues were addressed. Very professional and courteous. More

by CGMELIKIDSE
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Recommend Dealer
Yes

May 23, 2025

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Employees were polite. My truck was in and out. Quick Lane nice and clean facility. Very happy. More

by DEBBIE.SWIDERSKI
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Recommend Dealer
Yes

May 23, 2025

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They serviced my vehicle in half a day! The appointment was extremely easy to set up online and the communication was excellent. More

by JEREMY P
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Recommend Dealer
Yes

May 23, 2025

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Excellent service and very friendly staff. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. More

by bern.holman
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Recommend Dealer
Yes

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