Edwin Medrano

Made an appt for a recall and a windshield replacement. The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was ve The parts were never ordered. They had already disassembled the trim and their response was “ sorry parts not in until August. The manager was very rude. Will not be taking any of my cars there for any service. More

by EILEENKINLAW Verified Customer Verified Customer

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Had an appointment for 9:20am. These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two These guys called me at 2:00 pm hadn't done any work with a 1000 dollar estimate to change seat cushions. I went home angry and did it myself in two hours. These guys suck. Do better. I would advise ,go to albuqerque. More

by JOHNNIEHOLLEY Verified Customer Verified Customer

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I arrived at 8 for a service appointment only to be told that techs don't arrive until 9. I have an issue with my 360 camera that the image became distorted and misaligned, however the service advisor that techs don't arrive until 9. I have an issue with my 360 camera that the image became distorted and misaligned, however the service advisor said he had no idea what I was describing despite sitting in the truck with him and showing him the issue as I saw it. I decided to leave at that point certain thatrr my issue would not have been resolved. More

by majorelint Verified Customer Verified Customer

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Edwin at Capitol Ford provided great service, communication, and all my vehicle issues were addressed. Very professional and courteous. communication, and all my vehicle issues were addressed. Very professional and courteous. More

by CGMELIKIDSE Verified Customer Verified Customer

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Employees were polite. My truck was in and out. Quick Lane nice and clean facility. Very happy. My truck was in and out. Quick Lane nice and clean facility. Very happy. More

by DEBBIE.SWIDERSKI Verified Customer Verified Customer

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They serviced my vehicle in half a day! The appointment was extremely easy to set up online and the communication was excellent. The appointment was extremely easy to set up online and the communication was excellent. More

by JEREMY P Verified Customer Verified Customer

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Excellent service and very friendly staff. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. Lobby is well kept and clean. Making an appointment ahead of time is very convenient and easy. Love the service. Thank you. More

by bern.holman Verified Customer Verified Customer

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