Edwin Banales
Edwin Banales at Rusty Wallis Honda
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Edwin Banales

Finance Manager

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

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4.8
151 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.8

151 Reviews

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151 Reviews of Edwin Banales

December 23, 2024

Dealership Rating
Employee Rating

Rusty Wallis is the best! Employees that work there are very caring and knowledgeable. I keep going back for my cars and when I take my car to be serviced they are super fast More

by Irodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Williams, Kevin Harper, Jesse Baez, Raul Flores , Tevin Smith from the service Dept.

Dec 25, 2024

Rusty Wallis Honda responded

Irodriguez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 21, 2024

Dealership Rating
Employee Rating

Sales agent told me that Honda care package is mandatory and did not discussed that there is an option of ordering the car to opt out from it as per their manager. Also he told me that he will send the car’ More

by niwrehs72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Harper

December 16, 2024

Dealership Rating
Employee Rating

I went in not really knowing what I wanted but Jimmy was patient and helped figure out which car I really wanted! More

by MEAGHAN.NAVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Mitchell

Dec 20, 2024

Rusty Wallis Honda responded

Meaghan.nava, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

December 12, 2024

Dealership Rating
Employee Rating

Good service and friendly staff. The only thing was it took too long for finance dept to come and get the paperwork done. Not a big of a deal though 🙂 More

by akhtarzohair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Rusty Wallis Honda responded

Hi Akhtarzohair, thank you so much for your positive comments about Rusty Wallis Honda! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2024

Dealership Rating
Employee Rating

Great experience! Ale Drake was very outgoing, efficient and knowledgeable on how to get the best deal! More

by karimeckv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Rusty Wallis Honda responded

Hi Karimeckv, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations!

December 06, 2024

Dealership Rating
Employee Rating

I have commented on this before. After getting the car back, I didn't notice until after it was dark that someone who worked on the car had turned the headlights off. I normally le More

by C_B_STEVENS
Recommend Dealer
No
Dec 08, 2024

Rusty Wallis Honda responded

C_b_stevens, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 04, 2024

Dealership Rating
Employee Rating

Friendly staff soon as you pull up they greet you and asked what services you need. And they asked you to wait in the lobby which has refreshments thought that was pretty awesome More

by M_HRNNDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gomez

Dec 05, 2024

Rusty Wallis Honda responded

M_hrnndz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. Thank you, and have a fantastic day!

December 01, 2024

Dealership Rating
Employee Rating

Everyone was helpful and worked with me to get to a deal I was happy with More

by Noahjackson708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Garcia, Ondra Calvert , Rudy Cloninger

Dec 04, 2024

Rusty Wallis Honda responded

Noahjackson708, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

November 17, 2024

Dealership Rating
Employee Rating

Drove Right Off the Lot With A 2025 Honda CR-V with the Help of Kevin Harper! With Absolutely No Problems.. Thank you to the Rusty Wallis Honda Staff Of Dallas Tx More

by marquezwheeler70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harper, Ondra Calvert

Nov 19, 2024

Rusty Wallis Honda responded

Hi Marquezwheeler70, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 14, 2024

Dealership Rating
Employee Rating

Eric was super helpful and considerate with it being my first time buying a car! More

by akshathmajumder2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Collier Sr, Alliona Carroll , John Williams

Nov 18, 2024

Rusty Wallis Honda responded

Akshathmajumder2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We look forward to your next visit! Take care!

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