Edward White

I recently traded in my leased 2023 Infiniti QX60 for a leased 2025 Audi Q3 Premium Plus because I wanted to downsize. Since Infiniti is discontinuing its smaller SUV, I decided to go with Audi. However leased 2025 Audi Q3 Premium Plus because I wanted to downsize. Since Infiniti is discontinuing its smaller SUV, I decided to go with Audi. However, I quickly realized I wasn’t satisfied with the 2025 Q3 because it lacked many of the features I had grown accustomed to with my Infiniti. I was genuinely unhappy with the vehicle and concerned that I would be stuck in that lease for the next four years. In addition, I found out just a week later that Audi had completely revamped the Q3 for 2026. The difference between the 2025 and 2026 models is like night and day. I reached out to the General Manager at Audi Silver Spring, Michael DiGiovanni, and explained my concerns. He was incredibly sympathetic, compassionate, and truly committed to making things right. He went above and beyond to get me into the 2026 Audi Q3. I did have to pay a little more, but it was absolutely worth it. I now absolutely love my car, and it’s all because of a GM who genuinely prioritizes customer satisfaction. If Michael didn’t truly care about his customers, I would have been stuck unhappy in my previous lease situation. If you’re in the market for a new vehicle purchase or lease, I highly recommend Audi Silver Spring, located at 3151 Automobile Boulevard in Silver Spring, MD. Be sure to let Michael know Caprice sent you! I also want to recognize Technology Expert Ed White, who is extremely knowledgeable about Audi vehicles and provides exemplary customer service. The day I picked up my 2026 Q3, Ed had a personal emergency and wasn’t at the dealership. Since my schedule prevented me from returning for about two weeks, he actually took the time to come to my home personally and walk me through all of the vehicle’s features. That level of dedication and customer care is rare these days, and it truly meant a lot to me. Thank you again to the entire team at Audi Silver Spring for turning a frustrating situation into such a positive experience! More

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Upon the advice of a friend who has purchased several cars from Audi Silver Spring in the past, last weekend I traveled from Greenville, SC to Silver Spring, MD -- 524 miles, each way -- to obtain the ou cars from Audi Silver Spring in the past, last weekend I traveled from Greenville, SC to Silver Spring, MD -- 524 miles, each way -- to obtain the outstanding, professional, and personable service of literally every single person with whom I interacted at Audi Silver Spring, especially: [1] General Manager Michael DiGiovanni; [2] Sales Consultant Atanas Ivanov; and [3] Technology Consultant Ed White. I cannot recommend these men, and the entire Audi Silver Spring dealership, highly enough. More

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My visit to this Audi dealership was positive. Alex provided a welcoming, respectful, and attentive service throughout my experience. Alex provided a welcoming, respectful, and attentive service throughout my experience. More

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Atanas was very good with communicating and following up and understanding my needs. Ed was also very helpful with helping me set up my new car and the experience all together as assured me that I will do a and understanding my needs. Ed was also very helpful with helping me set up my new car and the experience all together as assured me that I will do all my Audi business with this dealership. More

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Everyone here is very professional and approachable. Atanas always makes sure we have everything we need! Overall a great car buying experience Atanas always makes sure we have everything we need! Overall a great car buying experience More

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Paramus was very helpful and extremely professional. I very much appreciated that he was prompt and knowledgeable I very much appreciated that he was prompt and knowledgeable More

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VERY impressed with my experience. They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what They didn’t have the exact car I wanted and they brought it in from Connecticut and then went above and beyond on all of the other competent of what is typically an annoying process. Atanas was fantastic! Definitely see him! Brian, Ed and Mr.Nguyen were all so helpful! 10/10! Love my new Audi Q6! More

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Atanas and Serge went above and beyond to make my experience an enjoyable and seamless one, look forward to continued business throughout the years and definitely will recommend my colleagues! experience an enjoyable and seamless one, look forward to continued business throughout the years and definitely will recommend my colleagues! More

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Ed White was instrumental in guiding me through the process of getting acclimated with the gadgets in my vehicle, he was a quintessential human being with a calm demeanor, and knowledgeable about the p process of getting acclimated with the gadgets in my vehicle, he was a quintessential human being with a calm demeanor, and knowledgeable about the product. So pleased with him!!! More

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Ed helped me today with learning about a number of features in the Audi I purchased 7 months ago but hadn't had much opportunity to drive. My previous cars didn't have many of the wonderful features features in the Audi I purchased 7 months ago but hadn't had much opportunity to drive. My previous cars didn't have many of the wonderful features the new car has, and Ed's knowledge and patience in teaching me about these features was very much appreciated. In addition to covering the items in my "questions list", he also went through a number of "useful" features I didn't even know existed, and I'm glad he had the foresight to understand how these could be overlooked, and to bring them up proactively. Leaving the dealership today, I'm much more confident and even more pleased about my decision to purchase from Audi Silver Spring. More

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