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Edward Rodriguez
19 Reviews
19 Reviews of Edward Rodriguez
May 02, 2023
Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More
by SanJuanCoffeeGuy
Other Employees Tagged: Gary Willenborg, Marcin Paluch, Paul Clark, Cyrena Morena, Alex Hernandez, Kate Bolstad, Kevin Dooris, Lou Bastiaans, Tom Deering , Miles Brandon
April 11, 2022
Great service! Very courteous. Easy to work with. Great financing. Will recommend to potential car buyers. Very courteous. Easy to work with. Great financing. Will recommend to potential car buyers. More
by Mwilliams8252
Other Employees Tagged: Glenn Haylings, Harry Haber, AJ Jamshidi, Forouz Mohisefat, Kate Bolstad
April 01, 2021
Excellent Service, I appreciated the details provided by the service tech video on findings - it was the clearest and best summary I have ever received! the service tech video on findings - it was the clearest and best summary I have ever received! More
by cathymnunez
Other Employees Tagged: Cyrena Morena
Verified CustomerMarch 25, 2021
Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More
by BETOMENDOZA23
Other Employees Tagged: Cyrena Morena, Alex Hernandez, Hector Arvizu, Lou Bastiaans , Hugo Diaz
January 31, 2021
From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicl couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease. More
by dcpease
Other Employees Tagged: Diego Blakely, AJ Jamshidi, Cyrena Morena, Alex Hernandez, Ben Deming, Hector Arvizu, Lou Bastiaans, Tom Deering
November 05, 2020
Excellent staff thank you all very much well be back again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff again and again 😀 👍 great quality service . Thanks for the loaner car very easy fast quick everything excellent staff More
by WHALKE2002
Other Employees Tagged: Cyrena Morena, Alex Hernandez, Hector Arvizu, Lou Bastiaans
October 30, 2020
Always a comfortable experience. Reminds us of how Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. Nordstrom was back in the day. Definitely a notch above. Easy to make an appt and they send helpful reminders. More
by DTerry247
Other Employees Tagged: Cyrena Morena, Alex Hernandez, Hector Arvizu, Lou Bastiaans
September 28, 2020
I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recomend. More
by LETTYGO10
Other Employees Tagged: Cyrena Morena, Alex Hernandez, Hector Arvizu, Lou Bastiaans
July 18, 2020
Wish it was a better experience We used this dealer for service because of a recommendation. Our other Mazda was serviced here last year. The new car Ec Bond service took less that We used this dealer for service because of a recommendation. Our other Mazda was serviced here last year. The new car Ec Bond service took less that 2 hours and my husband waited in the waiting room. We bought another Mazda and brought it in for service. When I arrived I was told I would have a loaner for the day and the car would be ready by the end of the day. This was new news. Because we were not told about this before I arrived, I did not have the proper paperwork including proof of insurance. Luckily I could call my husband to get access to the paperwork. When that was sorted out, which did not go smoothly, I left in the loaner. I was told I could call back later to find out when the car would be ready. When I called at 2:30 the person who knew when the car would be ready was "not at her desk but will call you back as soon as she is in". I called again at 3:45 because I never received a call back. At this time, when I tried to reach the service department I was on hold for over 20 minutes unless I wanted to leave a message for all of the managers. After that time, my husband called the front desk of the dealership and was told our car would be ready in about 15 minutes. I never received any call back to tell me the car was ready. However, I left and went to the dealership to get the car. The car looked great and the service team working on the car seemed to do a great job. The lack of communication for the rest of the department was disappointing. More
by dscott11
Other Employees Tagged: sophia
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