Edward Golubiievskyi

I've been servicing my 2015 and 2016 GTI since new and now the 2015 and 2023 GTI. They have always done good work except constantly trying to upsell service but I get it they are in it to make money (tol now the 2015 and 2023 GTI. They have always done good work except constantly trying to upsell service but I get it they are in it to make money (told me that cooling system was leaking and showed me half empty coolant recovery tank with the engine hot - it's supposed to be checked with engine cold and was completely normal and has been fine for past 3 years). My brand new 2023 GTI had a malfunction at 100 miles. Made an appointment and took it in and the surly guy at the desk said that I did not have an appointment and couldn't do anything. Showed him the email and he acted like he was doing me a favor. They corrected the car so gave them a pass -maybe they were having a bad day or something. My wife took the car for oil change today and the exact same story - no appointment and will have to wait 2 hours. Never mind that someone called me to remind me about the appointment. Showed them the email and still no go - appointment doesn't mean the car is going to be service at that time. I have no idea what happened to them but their service and the people who work behind the counter are the absolute worst - just plain mean without any regard to customer service. Absolutely will never go back there to buy another car or service a car ever. The dealership obviously does not care about customers anymore and there are plenty of other VW dealers in Orange County. More

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dealership posts cars it has already sold. Dont waste your time calling to inquire about. Dont waste your time calling to inquire about. More

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Made it so easy to buy a car. Great people to work with. Sales person was knowledgeable about the car. Finance was great and fast. Sales person was knowledgeable about the car. Finance was great and fast. More

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Great team led by Nick. Leased my Atlas 3 years ago and just bought it out, and both transactions were seamless! Keep up the good work! just bought it out, and both transactions were seamless! Keep up the good work! More

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First time buying a Volkswagen. As soon we’re walking to the dealership Edward welcomed up and was very attentive. He had great customer service. the dealership Edward welcomed up and was very attentive. He had great customer service. More

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