Eduardo Gonzalez

I bought my truck from ED, and while he was great during the sales process, my experience afterward has been terrible. I drove away in a 2012 truck with 45k miles that looked new. However, halfway home, it the sales process, my experience afterward has been terrible. I drove away in a 2012 truck with 45k miles that looked new. However, halfway home, it threw three codes: a bad sensor and a bad DEF tank. The dealership had clearly blanked out the codes before selling it to me—they reappeared within 30 minutes of driving. I cleared them twice, and they returned 30 minutes each time. The dealership claimed they did a "thorough inspection," but there’s no way these issues weren’t present before I drove just 30 miles. They took the truck back to check it and then tried to charge me $875 for fully covered repairs under the bumper-to-bumper warranty they sold me, including a $500 deductible. They documented on my bill that they had to clean out a rat's nest in the engine compartment and replace two lightbulbs, including a taillight—issues that should have been caught during their inspection. This "thorough inspection" was a joke. I’ve had the truck 3 days so far. The billing department claimed I was told I’d have to pay $600 for diagnostics, even though I provided proof in writing from the service department on their letterhead that I wasn’t responsible for any diagnosis fees, even if I decided not to have the repairs completed by them. The warranty explicitly covers the repairs; their service department came out with a bill for 75.00 and said the sales dept covered the rest, and 2 days later, they started threatening me unless I paid more than the $500.00 deductible. But they refused to honor it without trying to squeeze more money out of me. They failed, and I paid the $500.00. I called the warranty company and informed them Corwin Ford is charging me more for the work covered under the warranty. The Warranty people said Corwin violated the contract between them and Corwin Ford. I have provided all the documentation to them. In total, Corwin Ford charged almost $3,000 for repairs that should’ve cost $1,200 and should have been completed before they sold me the truck. It’s clear they’re more interested in making money on everything they can, even at the cost of their customers. I have all the documents to back this up, and I’m putting together a website to expose their practices. Stay tuned for the launch of CorwinRipoff .com. This is my opinion, and I have documents, emails, and text to prove it. Lastly, after getting my truck back from them, I noticed the Spedodometer was not working anymore. Im not taking it back, so they can charge me 500.00 more to fix it. More

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This is the first time I have ever written a review on a dealership that I DID NOT buy a car from. I wrote a review earlier about a failed attempt to purchase and I hope this makes up for that post. There dealership that I DID NOT buy a car from. I wrote a review earlier about a failed attempt to purchase and I hope this makes up for that post. There is much more behind this review that I wont talk about here. Brandon Steinke and Eduardo Gonzalez were two of the most patient and understanding sales people I have ever met. I balked regularly about the purchase and yet they allowed me to continue with an attempt to purchase. I am sorry that I did not purchase a vehicle from them because they gave me an outstanding deal that I could not pull the trigger on because of my personal principle beliefs. Thanks for the effort fellas! Well done! Thank you! More

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Dealer was amazing and helped us with everything. . Made sure we got into our dream vehicle. . Made sure we got into our dream vehicle. More

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The service provided by Evan, was superb and very informative. As for Corwin dealership, is also great. informative. As for Corwin dealership, is also great. More

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Very helpful during and after the sale, goes the extra mile finding what you need, and what u can afford mile finding what you need, and what u can afford More

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Eddie was consistent at finding me the right vehicle! He always provided a quality experience every time I went down to the dealership and was always sending my me vehicles I ACTUALLY wanted. I will be p He always provided a quality experience every time I went down to the dealership and was always sending my me vehicles I ACTUALLY wanted. I will be purchasing another vehicle with him in the future. He spent countless hours with me to make sure I got what I wanted and stayed late at times to make sure I could test drive a vehicle. Ethical, hardworking, and does what he says he’s going to do! Thank you Eddie for finding me the Jeep I always wanted! More

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Carlos Gonzalez and Eduardo Gonzalez give a positive service and are very helpful and kind. service and are very helpful and kind. More

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Carlos Gonzalez and Eduardo Gonzalez gave US great Service and are Vera Helpul and helped US with everything we Needed Service and are Vera Helpul and helped US with everything we Needed More

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