Eduardo Diaz
Eduardo Diaz at Lexus of West Kendall
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Eduardo Diaz

Service Advisor

Lexus of West Kendall

13750 SW 136th St
Miami, FL 33186

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32 Reviews
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32 Reviews

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32 Reviews of Eduardo Diaz

May 24, 2019

Dealership Rating

The Best service Great service, they always meet my expectations, very reliable and trustworthy team! I highly recommend Lexus of west Kendall to all of my friends and More

by JANETB516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 19, 2019

Dealership Rating
Employee Rating

Excellent every thing was very nice. You were very puntual on time. service was excellent. It was great experience and you did a great job on time. More

by CARLOSVARGASMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 16, 2019

Dealership Rating
Employee Rating

Great service Eddy Diaz has been great for many years and many different Lexus vehicles. Had a recall performed and took less than 6 hours with a free loaner. Great More

by FHMARINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 12, 2019

Dealership Rating
Employee Rating

Very expensive When I asked about new tires they told me I get two free tires but it was 643.00 so for me is nothing free for 2 tires More

by irma.roca17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Alvarez

May 16, 2019

Lexus of West Kendall responded

Hello, I would like to apologize if the buy 2 get 2 tire promotion was not properly explained to you. In order to qualify for 2 free tires you must pay for the mount and balance on all 4 tires, as well as an alignment. $643.00 would have included 4 tires, mounted and balanced on your vehicle, a 4 wheel alignment, road hazard coverage on all the tires for 2 years and free tire rotations for the life of the tires. I can assure you we are very competitive to any other tire specials in town. If you like please do not hesitate to contact me at (786) 573-7710.

May 11, 2019

Dealership Rating
Employee Rating

Good service Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being a More

by Enry.Alvz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2019

Dealership Rating
Employee Rating

No comment . This was the BEST service hat I have experienced. The previous visits were a catastrophe!!! The atmosphere is still cold and a bit unfriendly! More

by CROSS42162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2019

Dealership Rating
Employee Rating

Excellent Service Excellent, friendly service. Easy to schedule. Prompt timely service. My service rep always does his best to make the experience painless and cost eff More

by chabe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2019

Dealership Rating
Employee Rating

Good service concern and make u feel realax No pressure no hidden fees make u feel relax and we'll rounded about the cars u would like to purchase very much involved professional More

by BARREDWIN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nazra Abdool, Eduardo Sanchez, Alex Alvarez, Raimundo Lopez, Jorge Gonzalez , Jorge Garcia, Javier Lopez, Trini Lora

April 30, 2019

Dealership Rating
Employee Rating

Good service! This place resolves any issue quick and gives so much benefits. Eduardo Díaz one of the service assistants,. Helped everyone very quickly and resolv More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2019

Dealership Rating
Employee Rating

Excellent service Scheduled an appointment for oil change and checkup for our car. They provided attention to my needs & exceeded my expectations for someone out of st More

by Lexus2010!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Sanchez

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