Edgar Silva

I reallly appreciate this dealership. They take their time to explain everything and all the service process. I came in for a recall and an oil change and they did an inspection on my car They take their time to explain everything and all the service process. I came in for a recall and an oil change and they did an inspection on my car. I got a video about it and that was definitely something new. Very nice seeing anything they’re recommending instead of just telling me. I really appreciated that. I got to watch the tv while I was there and that made the time go by faster. They have great coffee, a nice waiting area. I’m glad I came here for my service I’ll definitely be coming back. More

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I recently visited Nissan of Tustin for an oil change and couldn’t be happier with the experience. From start to finish, everything was handled professionally and efficiently. The staff were incredibly frien couldn’t be happier with the experience. From start to finish, everything was handled professionally and efficiently. The staff were incredibly friendly and welcoming, making me feel at ease right away. They took the time to explain the process and even pointed out a couple of minor maintenance items that might need attention in the future—without being pushy or upselling unnecessary services. The waiting area was clean and comfortable, with free Wi-Fi and coffee, which made the short wait even more pleasant. I also appreciated how transparent they were about pricing; there were no surprises when it came time to pay. What really stood out was their attention to detail. Not only did they complete the oil change quickly, but they also performed a complimentary inspection and topped off other fluids. It’s clear they take pride in their work and care about their customers. I’ll definitely be returning for future vehicle maintenance and wouldn’t hesitate to recommend Nissan of Tustin to anyone looking for reliable and trustworthy service. It’s so refreshing to find a repair shop that combines expertise, great customer service, and fair pricing. More

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Wya to go Tustin for finally stepping up your service game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring in. Wasn’t expecting much honestly thought they were just going to have me sing and call it a day. But no they explained the recall what it was for the wait time and how they were going to do an inspection just in case my vehicle needed anything else. I said sure I’ve been doing my own services due to the bad dealership experiences, I didn’t think it needed anything and was thinking they were just going to try and sell me services. But they didn’t the mechanic did a video and said my car was in greta condition the tires were getting low but they didn’t need to be replaced yet. I’m amazed they didn’t try to sell me something I didn’t need. I might just start coming back here for services. Nice job! Thank you. More

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I recently had the pleasure of getting my car serviced at Nissan of Tustin and I can’t say enough great things about the experience! From the moment I walked in, I was greeted with friendly smiles and a genu Nissan of Tustin and I can’t say enough great things about the experience! From the moment I walked in, I was greeted with friendly smiles and a genuine willingness to help. Scheduling my appointment was a breeze, and they even went out of their way to accommodate my busy schedule. The service advisor was fantastic—attentive, knowledgeable, and incredibly thorough. They took the time to explain everything in detail, ensuring I felt confident and informed about the work being done on my car. Their communication was excellent, with updates throughout the process that kept me in the loop. When I picked up my car, it felt like it was running better than ever! The team didn’t just fix the issue I came in for—they went above and beyond by performing a complimentary checkup and providing helpful tips for maintaining my vehicle. The professionalism and care shown by everyone at Nissan of Tustin was truly exceptional. It’s clear that they prioritize customer satisfaction and take pride in delivering top-quality service. I’ll absolutely be returning for all my future service needs, and I highly recommend them to anyone looking for a trustworthy and reliable team! More

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I’ve been to many Nissans and I can say that this is the best one by far. I’ve been dealing with Danny for many years now her and Steve always were my go to managers. Steve got transferred to Downey unfortu best one by far. I’ve been dealing with Danny for many years now her and Steve always were my go to managers. Steve got transferred to Downey unfortunately it was too far of a drive for me. However Danny stayed at the store. She is amazing! She does not hesitate to help me out with anything, I’ll email her and have a response within minutes. I take my car for service and she makes sure it goes to the right person and it’s out of there in such a short time as well. I’m glad she stayed here couldn’t see anyone better helping me out with my vehicle needs. Thank you to their service team to for being so courteous to me always. Such a Greta experience everytime I come sometimes I just want to come in to talk to these guys. They’re my friends now! Thank you Tustin. More

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Thank you Nissan for being so great. I appreciate you guys an all that you do for my family. Bring your car here if you ever need any service, parts, or want to buy a vehicle. Amazing se I appreciate you guys an all that you do for my family. Bring your car here if you ever need any service, parts, or want to buy a vehicle. Amazing service, excellent team! Will definitely be coming back to service my car. More

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I love this place! Awesome service, great people, short wait times. the advisors actually know what they are doing. Bring your car here for all your service needs or if Awesome service, great people, short wait times. the advisors actually know what they are doing. Bring your car here for all your service needs or if you want to buy parts I got a couple of air fresheners and a phone stand for a cheap price. I love it! More

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From the moment I walked in to the moment I left I was greeted with such kindness. I appreciate this team for always working with a smile and making me feel st home. I waited about two hours for my car be greeted with such kindness. I appreciate this team for always working with a smile and making me feel st home. I waited about two hours for my car because I did have a couple of service I needed to get done but the time went by extremely fast. I also got a nice little video of the inspection they did on my car and I thought that was great. I could see everything that they were recommending and it was nice to have the mechanic explain how the things work in the video. This is a great dealership to get your car serviced at. More

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Wya to go Tustin for finally stepping up your service game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring in. Wasn’t expecting much honestly thought they were just going to have me sing and call it a day. But no they explained the recall what it was for the wait time and how they were going to do an inspection just in case my vehicle needed anything else. I said sure I’ve been doing my own services due to the bad dealership experiences, I didn’t think it needed anything and was thinking they were just going to try and sell me services. But they didn’t the mechanic did a video and said my car was in greta condition the tires were getting low but they didn’t need to be replaced yet. I’m amazed they didn’t try to sell me something I didn’t need. I might just start coming back here for services. Nice job! Thank you. More

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Thank you to this service team for being the best Nissan team I have ever seen. I have been coming to them for years and they had a hit of a bumpy road for a while but with the manager they have now is amaz team I have ever seen. I have been coming to them for years and they had a hit of a bumpy road for a while but with the manager they have now is amazing. He helped me so much with my issues I was in a rush to get back to work and they made the process so smooth and super fast thank you Tustin! More

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