Edgar Gastelum
Edgar Gastelum at Bill Luke Marana

Edgar Gastelum

Sales Associate

Bill Luke Marana

6565 Marana Center Blvd
Tucson, AZ 85742

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rated
4 Reviews
not yet
rated

4 Reviews

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Dealership Experience

1 yr, 7 mos

Industry Experience

9 yrs, 7 mos

Languages Spoken

Spanish Spanish

4 Reviews of Edgar Gastelum

August 25, 2024

Dealership Rating
Employee Rating

STAY AWAY, SHADY BUSINESS PRACTICES! !!!!! They will pull a credit report without your permission. When you want to take the car to a mechanic before purchasing they do high pressure More

by klmreilly
Recommend Dealer
No

Other Employees Tagged: Roger Morales , Luis Lugo, Valeria Arnold

Aug 26, 2024

Bill Luke Marana responded

Hello Karen, we appreciate your response. We value your feedback, however, your statement does not inline with our recollection. You did purchase a unit, and filled out an online credit application. You decided to back out of the deal, and we allowed you to do so. You attempted to purchase another vehicle, we explained our store policy, and you expressed your displeasure in our policy. This is not ideal, nor typical of our interaction with customers, however, you are always welcome to our dealership, and we will do the best we can to completely satisfy you!

Aug 26, 2024

klmreilly responded

Your lack of training on your internet sales people needs to be addressed. I did put a deposit down and filled out an application bc I was told to. I did that in good faith. I did not even see the car yet, it was still being worked on. I was told that there would be no credit check at this time. When I was at the dealership they even admitted that Luis was telling people the wrong information. If you think it's ideal to sell a car with bad tires, and not allowing me to take it to my mechanic, and lie to their customers and believes these "policies" are good, that's all I need to know about this company.

April 12, 2024

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Employee Rating

The team at Bill Luke Marana are great. Everyone is very friendly and easy to work with. We will definitely be coming back next time we’re in the market for a vehicle. More

by cmandrews70
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 15, 2024

Bill Luke Marana responded

Thank you for choosing us!! We are happy to hear you had a pleasant experience with our team! We look forward to working with you in the future.

February 28, 2024

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Employee Rating

This dealership was fantastic Edgar really helped us out on every step very patient and pleasant to communicate with truly recommend coming here ! More

by yeseltchavarria72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Bill Luke Marana responded

Thank you for your kind words about Edgar, He is going to be thrilled to hear about your feedback!! Thank you for your recommendation.

February 23, 2024

Dealership Rating
Employee Rating

Aly is the person to see! She started with looking at my Van, and when I visited unannounced they passed me to Edgar and he was great too. The two of them made the process so More

by robkeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Herdrich

Feb 26, 2024

Bill Luke Marana responded

We cant express to you enough how grateful we of your kind words about Aly and Edgar! We are Family owned operated Since 1927. It is truly an honor to share with our customers about the history of Bill Luke! We consider you family the minute you walk into our dealership! Thank you so again we truly appreciate you as a life time customer!!

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