Edgar Cruz

First, I show up to my appt and they tell me I need to come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had even been sitting there ready because another worker said they had told someone to bring it a while ago. I can understand the wait but the employees were rude too. You can’t waste my time AND make me uncomfortable. One employee was staring us down while me and my ride were parking in the lot, he then proceeded to intentionally walk right next to the bumper as we’re reversing and it looked like he almost got hit. It was almost passive aggressive the way he walked that close to the car? Weird. Then one lady spoke about me as if I wasn’t there telling someone else I couldn’t be at my car. Mind you, I went to my car to get my work stuff out of my trunk because it was supposed to be ready before my shift. And at that they had said 20 more min and it really took another 2 hours. Like what, just overall a bunch of weirdos with attitude and no proper communication. Boo 🍅 More

by kat.bar99 Verified Customer Verified Customer

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The worst, found out purchased vehicle was damaged on my first day at the dealership. They promised will take responsibility for fix but due date for fix wasn't secured. Still haven't received any calls or first day at the dealership. They promised will take responsibility for fix but due date for fix wasn't secured. Still haven't received any calls or updates when I'm getting my parts replaced and be able to take it home. It's been only 2 weeks since I purchased new Sonata from them. My new Sonata is still sitting at the dealership with nothing. I'll be carless for this July 4th weekend. More

by 88 Verified Customer Verified Customer

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I was disappointed on their service. They fail to repair my vehicle in a proper timely manner. The sells manager and sells person promised me items and failed to deliver. They fail to repair my vehicle in a proper timely manner. The sells manager and sells person promised me items and failed to deliver. More

by ALE_H20 Verified Customer Verified Customer

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GRACIAS POR TODO EXELENTE SERVICIO GRACIAS GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR More

by MANUEL.LOPEZ.A15 Verified Customer Verified Customer

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Muy amables me entregaron el carro lavado des pues de el servicio .muchas gracias exelente servicio .muchas gracias exelente More

by manuel.j1130 Verified Customer Verified Customer

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Cuando compras el coche, todos están atentos, pero cuando el coche se descompone, todos son muy groseros y se burlan de ti en tu cara. Son personas con poca profesionalidad. cuando el coche se descompone, todos son muy groseros y se burlan de ti en tu cara. Son personas con poca profesionalidad. More

by DIESTRELLA_1617 Verified Customer Verified Customer

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Got there early and they moved pretty fast even washed my car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hu car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hurt your back More

by DALELATHAM61 Verified Customer Verified Customer

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Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse company again Service sucks and Downey facility was the worse More

by EROPZ Verified Customer Verified Customer

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All the staff are friendly in the service department cris it's so nice and very helpful thank you it's so nice and very helpful thank you More

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They do a great job and have great snacks and drinks. Very friendly and free Lyfts home and back are very Convenient. Very friendly and free Lyfts home and back are very Convenient. More

by JAQ77 Verified Customer Verified Customer

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