Edgar Chaparro
Edgar Chaparro at Lexus of Pembroke Pines
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Edgar Chaparro

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.8
212 Reviews

Languages Spoken

Spanish Spanish

4.8

212 Reviews

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212 Reviews of Edgar Chaparro

December 08, 2024

Dealership Rating
Employee Rating

great costumer services , my sales person a. k.a ( Chapo) was an incredible sales person , communicative , professional, concrete and efficient in all kind of concern we have as costumers, I wil More

by JLYANKEE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Lexus of Pembroke Pines responded

Thank you for recommending our team and sharing your positive experience at Lexus of Pembroke Pines! We're delighted to hear that he provided exceptional service. Enjoy your new ride!

December 06, 2024

Dealership Rating
Employee Rating

Andre was very helpful and informative during my service. I would definitely like to have Andre again as a service agent! More

by BRYANAPIERRE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Lexus of Pembroke Pines responded

Bryan, we're delighted to hear that Andre provided you with such helpful service at Lexus of Pembroke Pines. We'll be sure to pass along your kind words and look forward to assisting you again in the future!

November 14, 2024

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Employee Rating

Everyone was friendly and helpful. Specially the sales person who took care of me,Dulce Perez More

by Julio Sosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dulce Perez

Nov 14, 2024

Lexus of Pembroke Pines responded

Julio, we are happy to hear that the Lexus of Pembroke Pines team was friendly and helpful. Thanks for giving a shoutout to Dulce!

November 14, 2024

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Employee Rating

This dealership is one of the best that I have seen. The vehicle selection is excellent and the customer service is one of the best. More

by avturner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Boris Argudin

Nov 14, 2024

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our vehicle selection and customer service at Lexus of Pembroke Pines impressed you. We look forward to serving you again in the future!

November 13, 2024

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Employee Rating

Great,satisfied good customer service the staff finance was very great,until now I had nothing to regret to drive a Lexus NX250 More

by francktheo28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your satisfaction with the team at Lexus of Pembroke Pines, Theo! We're delighted to hear that you're enjoying your new Lexus NX 250 and had a great experience with our finance staff. Safe driving ahead!

November 11, 2024

Dealership Rating
Employee Rating

Everything from start to finish was seamless. We weren’t there for a long drawn out period. Edgar was knowledgeable and the finance manager got things done quickly. Never had such a competent tea More

by CALVENV.WRIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcell, Darren Lusane

Nov 11, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was seamless and efficient! Edgar and our finance team always strive for excellence, so it's great to know they delivered. Thank you for choosing us!

November 08, 2024

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Employee Rating

Great service, we were in and out in only 3 hours, plenty of vehicles to choose and their staff is amazing More

by jorge.a.serrano71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov, Marlon Amador

Nov 11, 2024

Lexus of Pembroke Pines responded

Jorge, we're delighted to hear you had a smooth and efficient experience at Lexus of Pembroke Pines! Thanks for highlighting our great selection and amazing staff. Enjoy your new ride!

November 08, 2024

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Employee Rating

This dealership has a great selection of vehicles. The process of buying a vehicle was not stressful. If you select a vehicle using the internet, the price indicated will be honored without any issu More

by avturner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 11, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that the process was smooth and stress-free at Lexus of Pembroke Pines. Enjoy your new vehicle, and we appreciate your support!

November 06, 2024

Dealership Rating
Employee Rating

All they want is your money and to sell you a vehicle. I tried to get in contact with any of the following people the owner and founder. The general manager the sales manager I talked to six different emp More

by Xlt99
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donna Osborne, Andre Armani

Nov 15, 2024

Lexus of Pembroke Pines responded

It's truly disheartening to hear about your experience, especially during such a critical time. We strive for attentive and responsive service, so it's concerning that we fell short in this instance. Your feedback is important to us, and we'd like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards making things right. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

November 06, 2024

Dealership Rating
Employee Rating

Edgar is truly Amazing he took his job seriously and made sure that I was happy with my purchase. More

by MILLERVASHAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Arango

Nov 06, 2024

Lexus of Pembroke Pines responded

Congrats on your new ride! We are delighted to hear that Edgar provided an amazing buying experience. Thank you for leaving Lexus of Pembroke Pines a five-star review, and enjoy the ride!

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