Eddy Crespo

Bought new truck and never drove it home. First they said low battery then cluster. So they told me to get a case manager so I did to expedite everything. So far no call back, tried few tim First they said low battery then cluster. So they told me to get a case manager so I did to expedite everything. So far no call back, tried few times. Then customer care there called me. Told me they'd call back with info. Never did. Case Manager has tried several times, phone , email etc. Nobody has returned their calls . So been 15 days and have no clue. Was lied to also. Bad customer service. Just bad everything so far. More

by no24 Verified Customer Verified Customer

Report | Print

Call me and I will explain. You had my car in services for 4/5 weeks You had my car in services for 4/5 weeks More

by myotherhorse Verified Customer Verified Customer

Report | Print

Excellent experience! Fast, professional and friendly. Highly recommend Cape Coral Jeep Dodge Ram for sales and Service Fast, professional and friendly. Highly recommend Cape Coral Jeep Dodge Ram for sales and Service More

by michaelprov51 Verified Customer Verified Customer

Report | Print

Thanks for great service and taking good care of my car. I will be back. I will be back. More

by roberteco Verified Customer Verified Customer

Report | Print

While the poc was friendly and accommodating, the mechanics kept my car for 3 hours in order to tell me that they refused to complete a 5 minute job of adjusting a screw that would align my trunk. mechanics kept my car for 3 hours in order to tell me that they refused to complete a 5 minute job of adjusting a screw that would align my trunk. More

by assmoly Verified Customer Verified Customer

Report | Print

Eddy was very kind and responsive. The repair took much longer than expected but I appreciated that they honored the warranty on the repair The repair took much longer than expected but I appreciated that they honored the warranty on the repair More

by LUCIANGROW Verified Customer Verified Customer

Report | Print

Very good service pleasant staff clean place nice waiting area comfortable place to sit and relax. area comfortable place to sit and relax. More

by ddelpilar Verified Customer Verified Customer

Report | Print

Expensive and took forever. Then forgot to do the coolant flush and had to put my truck in express. $400 later and couldn't run it through the wash for me. Then forgot to do the coolant flush and had to put my truck in express. $400 later and couldn't run it through the wash for me. More

by Threeofakind143 Verified Customer Verified Customer

Report | Print

Mike jumped in to help after 10 minutes. Service is slow and inattentive at best Service is slow and inattentive at best More

by phelan.jeff4 Verified Customer Verified Customer

Report | Print

Very pleased quick efficient it was my first time there but I will be back for service but I will be back for service More

by janjplayer Verified Customer Verified Customer

Report | Print