Eddy Cooke
Eddy Cooke at Lost Pines Toyota

Eddy Cooke | Page 10

Fixed Ops Director

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.5
94 Reviews
4.5

94 Reviews

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94 Reviews of Eddy Cooke

July 13, 2023

Dealership Rating
Employee Rating

If your appointment has to do with a recall notice call the day of your appointment to make sure the service can be performed before you drive there. Perhaps speak to someone other than the person who More

by Bonnie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt , Brain

July 11, 2023

Dealership Rating
Employee Rating

People were very friendly, courteous and professional. My wait time was a lot less this time and they had my truck serviced quickly. Thank you Service Dept! More

by lorrainehunter1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cat

Jul 11, 2023

Lost Pines Toyota responded

Thank you so much for your outstanding five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our team, specifically Eddy and Tom Cat! We take great pride in providing friendly, courteous, and professional service to all our customers. We understand the value of your time and we're delighted that your wait time was significantly reduced during this visit. It's fantastic to know that our team was able to promptly and efficiently service your truck, ensuring a quick and hassle-free experience for you. Your satisfaction and feedback are incredibly important to us, and we'll continue to strive for excellence in delivering exceptional service. We'll be sure to pass along your appreciation to Eddy, Tom Cat, and the rest of our Service Department team. Should you have any further needs, questions, or concerns, please don't hesitate to reach out. We're always here to assist you and provide the best service possible. Once again, thank you for choosing our Service Department and for your glowing review. We truly value your business and look forward to serving you again in the future. When booking your next appointment, be sure to check out our service coupon page, for extra savings!

July 10, 2023

Dealership Rating
Employee Rating

Great service dealer appointments always on time Great service writers always great work and very friendly More

by Tom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Lost Pines Toyota responded

Thank you so much for your fantastic 5-star review of Eddy and the service team at Lost Pines Toyota Service Center! We truly appreciate your kind words and are delighted to hear that you had such a positive experience. We take great pride in providing excellent service to our valued customers, and it's wonderful to know that our commitment to timeliness and customer satisfaction shone through during your visit. Eddy and our service writers work diligently to ensure that appointments are always on time, and it's fantastic to hear that they consistently deliver great work while maintaining a friendly and welcoming atmosphere. Your feedback serves as a great encouragement to our team, and we're grateful for your recognition. We look forward to serving you again in the future and providing you with continued exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Lost Pines Toyota Service Center! Be sure to check our service coupon page on the website, to save on your next visit!

June 13, 2023

Dealership Rating
Employee Rating

Recently had a hitch installed on my New Highlander and the Service department was fantastic! Amazing quality and worked well pulling a Uhaul trailer last weekend! More

by Cody McLander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Julius

Jun 13, 2023

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience with our Service department and that the hitch installed on your New Highlander exceeded your expectations. Your feedback means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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