Eddie Smith

I absolutely love everything about this dealership, they have always been pleasant to work with. From the time my husband & I went in to buy my EV6 to the recent recalls and having to bring it in they have have always been pleasant to work with. From the time my husband & I went in to buy my EV6 to the recent recalls and having to bring it in they have been absolutely fantastic. I do wish they would have more service people who specialise on EV’s on the weekends would be a whole lot easier for us who work 8/5. More

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As I have worked at other dealerships and know the ups and downs, Eddie Smith made purchasing our vehicle a good experience. I will be glad to recommend Eddie and your dealership to our friends and family and downs, Eddie Smith made purchasing our vehicle a good experience. I will be glad to recommend Eddie and your dealership to our friends and family. More

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I am always kept up to date while waiting for my car during services. The personnel is always friendly and polite! during services. The personnel is always friendly and polite! More

by Laceylw4084 Verified Customer Verified Customer

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The service done here is efficient and effective. They are also very nice and helpful with their services. They are also very nice and helpful with their services. More

by dbowles2003 Verified Customer Verified Customer

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Good fast service to remedy a recall notice, plus routine service done in a timely manner. Reasonably priced for services received, no problems. service done in a timely manner. Reasonably priced for services received, no problems. More

by DLATTA040 Verified Customer Verified Customer

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I purchased a used GMC Denali XL from Kia of Monroe and received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. H received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. However, I was informed that they did not have the proper equipment to perform either service. Despite this, they proceeded with the oil change using a jack. After the service was completed, the staff advised me that in the future, I should take my vehicle to a GMC dealership. They also mentioned that the lifetime engine warranty I was told about at the time of purchase had more limitations than originally disclosed. I am extremely disappointed with the lack of transparency and preparedness at this dealership. I would not recommend purchasing a vehicle or using the service department at Kia of Monroe. More

by Simone Robinson Verified Customer Verified Customer

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Awesome Service! Took less time than expected!🙏😊, Go see them, you will be glad u did. Took less time than expected!🙏😊, Go see them, you will be glad u did. More

by aprilhammond11 Verified Customer Verified Customer

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The service department at Union County Kia is second to none! Salena always does her best to help me as do all of the service providers at UCK! none! Salena always does her best to help me as do all of the service providers at UCK! More

by gw.golgotha Verified Customer Verified Customer

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This dealership is amazing! Everyone there is so helpful! My experience survey I did got frozen and it didn’t give the correct score for Eddie Smith! He did EVERYTHING correct a Everyone there is so helpful! My experience survey I did got frozen and it didn’t give the correct score for Eddie Smith! He did EVERYTHING correct and it gave him a lower score due to the frozen glitch! He should be given the 1000 score!!!!!! More

by mshipp2878 Verified Customer Verified Customer

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Love the atmosphere and the people are very welcoming. Didn't leave without a car! Didn't leave without a car! More

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