Eddie Hilbert

I always enjoy my visits to Valley VW. All the staff provide excellent support and service and they treat you like one of the family. provide excellent support and service and they treat you like one of the family. More

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As usually the service department did not disappoint! I was able to get a same day appointment. The tech Brandon Avey who worked on my vehicle provided top notch service. The sales associate Eddie Hilbert was able to get a same day appointment. The tech Brandon Avey who worked on my vehicle provided top notch service. The sales associate Eddie Hilbert whom I purchased the vehicle from continues to go above and beyond and provide exceptional customer service! The service writers as well Eric and Garret were also very polite, helpful and professional. Another great experience in service! Thank you. More

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Excellent experience. Great attention to detail by everyone. Even made sure my grandson was made comfortable. Ensured all my needs and concerns were attended to. everyone. Even made sure my grandson was made comfortable. Ensured all my needs and concerns were attended to. More

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Drove up from Richmond, everyone was awesome, excellent and knowledgeable sales staff. Catherine and Eddie were great. Got a great deal on an awesome Jetta GLI Autobahn. and knowledgeable sales staff. Catherine and Eddie were great. Got a great deal on an awesome Jetta GLI Autobahn. More

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I needed a state inspection and they were able to get my vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. More

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Great purchasing experience! I purchased a 2019 VW GTI from Valley VW on May 31st, 2019. I live in Richmond, so a lot of the deal had to be done remotely. Adam Payne, the sales ma I purchased a 2019 VW GTI from Valley VW on May 31st, 2019. I live in Richmond, so a lot of the deal had to be done remotely. Adam Payne, the sales manager, and Eddie Hilbert, the salesperson, were both great to work with and quick to answer any questions I had. I wasn't expecting to buy until the end of June, but they made it easy to get into my car sooner without any hassle! Eddie even cleaned the car himself to make sure it was up to my standards, and went above and beyond to give me the best service he could! I would recommend them to anyone! More

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Great Experience for the 2nd time! I went back to Valley VW to make another purchase because I had such a good experience prior, and this time was just as great! They have earned my loy I went back to Valley VW to make another purchase because I had such a good experience prior, and this time was just as great! They have earned my loyalty by being honest, up front and very easy to work with. Thanks again Eddie for all your help getting me exactly what I wanted twice now! Thanks Valley VW! More

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Excellent!!! Eddie Hilbert was great to work with. He makes you feel comfortable from the start and is never pushy. I called him prior to going to the dealership, Eddie Hilbert was great to work with. He makes you feel comfortable from the start and is never pushy. I called him prior to going to the dealership, explained to him what I was looking for in a car and he already had most of the paperwork done when I arrived. Great job Eddie thanks for making this experience a great one. More

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Excellent Very personable, patient and knowledgeable. Would definitely recommend to friends and family. All were willing to work with us. We were able to take t Very personable, patient and knowledgeable. Would definitely recommend to friends and family. All were willing to work with us. We were able to take the vehicle out for about 4 hours. A big plus to helping us make our decision. More

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They Know Volkswagens! Outstanding Service Department Outstanding service from the start to the finish and even the follow up after the sale and service. They have a large selection of new VW's on hand! Outstanding service from the start to the finish and even the follow up after the sale and service. They have a large selection of new VW's on hand! More

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