Sales person was very good.
Very knowledgeable. It was the best finance person experience I have had buying a car
Very knowledgeable. It was the best finance person experience I have had buying a car
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by kearnsck
Other Employees Tagged:
Tim kurtenbach
Aug 26, 2024 -
Courtesy Chevrolet responded
Thank you for your feedback! We're thrilled to hear that you had a great experience with our knowledgeable salesperson and finance team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Your satisfaction is our priority, and we appreciate you sharing your positive experience. We look forward to assisting you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
I had a great experience at Courtesy Chevrolet.
I got car I wanted at the price I needed. Very satisfied.
I got car I wanted at the price I needed. Very satisfied.
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by etho1010
Aug 13, 2024 -
Courtesy Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and that you found the car you wanted at the right price. Your satisfaction means a lot to us. We look forward to seeing you again in the future!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
WOW 😳 I never thought it would be possible to feel more
like I got misled
& Swindled by a used car syndicate,
I do at this moment.... I use the word
Syndicate for a reason... We are being
Lied to dire
like I got misled
& Swindled by a used car syndicate,
I do at this moment.... I use the word
Syndicate for a reason... We are being
Lied to directly by a finance Manager
(Mario Ruiz)
& been misled & lied to by sales person
(Carla Cadet).... Sales manager
( Eddie Escabedo) ... A whole team in it all together as one ...
A syndicate of liers & scammers..!!!!
Welcome to ...Courtesy Chevrolet...
Used car syndicate... WOW Enjoy your time here ... We will ...
Enjoy ripping you off...
Thanks
Please come back
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by gclopez1940
Other Employees Tagged:
Mario Ruiz
, Carla Cadet in sales
Nov 22, 2023 -
Courtesy Chevrolet responded
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you.
Sincerely,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
jogunjobi@courtesyautomotivegroup.com
They sold my husband and me a car that has engine issues.
This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These
This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These people had our car in the shop for over a week to replace a purge valve and dual check valve. Now my check engine light is back on due to a cylinder 2 misfire. The salesperson who sold us the car and the service manager have been ignoring our calls. Don't purchase a vehicle here unless you intentionally want to buy a lemon that will leave you without reliable transportation. These people are very unprofessional and unethical. Now I have to get a lawyer to deal with this. They also haven't emailed me my contract after requesting it several times and never gave me a hard copy.
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by Jgilke22
Other Employees Tagged:
Rafael Gayton
, Montana Henson, Mark Terrazas
Aug 02, 2022 -
Courtesy Chevrolet responded
Good afternoon Jada, certainly we appreciate your business. I just posted this on Yelp to you as well. I'm assuming the Jgilke22 is you as Jada G on Yelp. But I don't see you in our customer database as either. I will continue to look for you in our system. Please do call me directly at 602-798-2978 for any support and questions. Thank you - Mark T., Service Manager
Also, you can also reach Chris W., Courtesy Cares Team at 602-344-3186
Aug 02, 2022 -
Courtesy Chevrolet responded
Jada / Ongela, we have found your contact and I am sorry you feel this way about our team. As I understand it you have a visit planned with our Service Manager Mark now. Thank you and we look forward to speaking with you in person. - Chris W., Courtesy Cares Team
Aug 02, 2022 -
Jgilke22 responded
Maybe you recognize my husband's name, Ongela. The customer service and all around service from this dealership has been terrible.
We have never felt as comfortable at a car dealership as
we as did today, Rafael and Eddie together as a team were amazing and got us in out we we’re not there long overall great experience keep up the goo
we as did today, Rafael and Eddie together as a team were amazing and got us in out we we’re not there long overall great experience keep up the good work Rafael. I would recommend anyone who is looking to buy a car definitely see Rafael and his team .
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by Lollytorres25
Aug 01, 2022 -
Courtesy Chevrolet responded
I sincerely thank you for going out of your way to write this review about Courtesy Chevrolet. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us.
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
They made the process very quick and easy.
Raphael is great he really knows what he is doing. Eddie the manager is one the best people I’ve ever done business with very honest and upfront. Wou
Raphael is great he really knows what he is doing. Eddie the manager is one the best people I’ve ever done business with very honest and upfront. Would recommend to anyone I know.
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by Ohhgee20
Jul 06, 2022 -
Courtesy Chevrolet responded
We loved reading this review! Happy customers are our aim, and it appears Raphael really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Thank you for choosing Courtesy Chevrolet!
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Really worked with us and was very patience.
Always with a big smile and gave us plenty of options.
Always with a big smile and gave us plenty of options.
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by zagarthus
Other Employees Tagged:
Eric Real
Jul 03, 2022 -
Courtesy Chevrolet responded
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Courtesy Chevrolet, we value our customers and we look forward to seeing you down the road.
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919
Eric Neal gives great customer service.
He was friendly and didn't rush. Made sure that I was happy with the vehicle. No pressure
He was friendly and didn't rush. Made sure that I was happy with the vehicle. No pressure
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by leonard.montez
Other Employees Tagged:
Mika Ghanooni, Eric Real
Jul 03, 2022 -
Courtesy Chevrolet responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset here at Courtesy Chevrolet and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Best,
Jessica Ogunjobi
Customer Service Manager
602.798.2919