Eddie Black

A pleasure. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. Very friendly / courteous service staff. Informative, knowledgeable and customer sensitive. All work completed in timely fashion. More

by KILLBURNGUITARS Verified Customer Verified Customer

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I found this vehicle online being out of state (7+) hours. Called and Travis Hartman gave me the information on the vehicle along with a video noting no damages to the vehicle. Delivery was a pain with hours. Called and Travis Hartman gave me the information on the vehicle along with a video noting no damages to the vehicle. Delivery was a pain with several delays. Once I did receive the vehicle at 11:39pm yep that’s right. The car was filthy, covered in road grime and salt. Notified Travis Hartman that the vehicle had damages ( several dings and paint missing on the passenger door) instructed they would file a claim with the shipping company and for me to call the company also then notified them back. Well I notified the shipping company and tried calling Great Lakes back and never received a call back. Look they did offer a good deal but the whole process was a pain. Then receiving a slightly damaged vehicle that was introduced as perfect. Then they expect you to arrange a claim with the shipping company and don’t call you back is a joke. So if you want a good deal go to Great Lakes, but if you want to deal with someone or a company that really care after the sale please go somewhere else. I paid out of pocket for the repairs and only asked for someone to just split the bills but keep getting the run around. Spend a few extra bucks and go somewhere else, trust me. More

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Dakota was very kind and helpful. The dealership was clean and cozy. Everyone we talked to were nice. The dealership was clean and cozy. Everyone we talked to were nice. More

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I love coming here for the great customer service. They're always welcoming and willing to explain and resolve any issues. They're always welcoming and willing to explain and resolve any issues. More

by AINBODY89 Verified Customer Verified Customer

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We were from out of state and they handled everything over the phone great so all we had to do was show up and drive away. Andre spent about an hour in the car did a great job explaining every thing to over the phone great so all we had to do was show up and drive away. Andre spent about an hour in the car did a great job explaining every thing to my wife on the operation of it. More

by DENNYMAC52 Verified Customer Verified Customer

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They treat you with kindness and respect. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. I Like to take my truck over to their dealer ship. Even when I see Andre he is always still polite to me. He sold me my truck. More

by RICKHASTINGS89 Verified Customer Verified Customer

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Service was very good. Service time was excellent, everyone was very helpful in getting done what I expected. Service time was excellent, everyone was very helpful in getting done what I expected. More

by DSANDERS51016 Verified Customer Verified Customer

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Rob Love was great to work with. Very knowledgeable and professional. Would definitely use him again. Very knowledgeable and professional. Would definitely use him again. More

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There was an error with the phones and as a courtesy the covered my oil change. covered my oil change. More

by dkissell9 Verified Customer Verified Customer

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Our experience was excellent from start to finish. We knew we wanted to buy a Forester, but were unsure which trim/package we wanted. Drew explained our options and was very helpful in answering quest We knew we wanted to buy a Forester, but were unsure which trim/package we wanted. Drew explained our options and was very helpful in answering questions, but did come across as pushy or try to influence our decision. More

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