Ed Zimmerman
Ed Zimmerman at Matthews Ford

Ed Zimmerman

Quick Lane Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
24 Reviews
4.9

24 Reviews

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24 Reviews of Ed Zimmerman

April 18, 2025

Dealership Rating
Employee Rating

I enjoyed doing business with Ramsey and Matthews Ford. I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and More

by MATTGROSS
Purchase Time
Recommend Dealer
Yes
Apr 18, 2025

Matthews Ford responded

Hello- Thank you for taking the time you took to let us know about your experience at our dealership. We appreciate your trust and look forward to serving you again soon!

April 14, 2025

Dealership Rating
Employee Rating

Above and beyond my expectations. Honest and friendly service. I am very Thankful for good local service! More

by susanblpn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , John Mendolia

Apr 15, 2025

Matthews Ford responded

Hi Susan- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

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Employee Rating

Always excellent service , attention to detail, impeccable personal treatment and respect by all employees. Thank you More

by pab1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin

Apr 04, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

April 03, 2025

Dealership Rating
Employee Rating

Ramsey was friendly and knowledgeable. Honest and have a good service department. They have good deals. More

by MATTGROSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Matthews Ford responded

Hi Matt-We’re so glad to hear you had a great experience with Rhamses! We appreciate your business and hope you enjoy your new ride!

March 22, 2025

Dealership Rating
Employee Rating

love dealing with them. Have had several vehicles now. service is great and everyone very friendly. will be back again More

by pattianne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 19, 2025

Dealership Rating
Employee Rating

Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. More

by KMCKEEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Menndolia

Mar 19, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 10, 2025

Dealership Rating
Employee Rating

I had a great experience at Matthew's Ford. Richard Ryan was very helpful. He made looking for cars enjoyable. I would purchase another at Matthew's Ford in the future More

by kaymia143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan! Thank you for your business and the great review!

February 28, 2025

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Employee Rating

Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More

by rebecca.a.eichorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Matthews Ford responded

Hi Rebecca- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 26, 2025

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Employee Rating

Great service,kind and quick to get the work done. I will continue to use this dealer More

by worlockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

Dealership Rating
Employee Rating

Always there for service and help to make sure that you are taking care of. Service is good. More

by michaelgirndt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Matthews Ford responded

Hi Michael- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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