Ed Zimmerman
Ed Zimmerman at Matthews Ford
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Ed Zimmerman

Quick Lane Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Ed Zimmerman

December 28, 2024

Dealership Rating
Employee Rating

Excellent service and job was done in a very timely manner I am very pleased with everything. More

by sjonesy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin

Dec 30, 2024

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 14, 2024

Dealership Rating
Employee Rating

Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic More

by briski1962
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday, Mike Grant

Dec 17, 2024

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 29, 2024

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They were very helpful. He explained options and everything very well. I would recommend him to everyone. More

by gingerp71
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Chris Martin, Devon O'Brien , Darby Matthews, Rachael Monday

Dec 02, 2024

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

November 03, 2024

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Employee Rating

they have been looking after my needs for 20 plus years and all work has been excellent . The staff are very helpful and pleasant. More

by gypfey
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2024

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

October 23, 2024

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professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More

by fstimus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday

Oct 28, 2024

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

October 15, 2024

Dealership Rating
Employee Rating

My wife hit a deer. Matthews Ford made the car look as if brand new. More

by JHSLENTZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday

Oct 28, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with us! Thank you for the 5 Star Review.

September 12, 2024

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Since Istarted my career in education, all my vehicles have been puchased at Smith/Mathews. Only place to buy from More

by sgdecker15
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Recommend Dealer
Yes
Sep 13, 2024

Matthews Ford responded

Hi! We’re so glad to hear you have always had a great experience with us! We appreciate your business!

May 10, 2024

Dealership Rating
Employee Rating

Goes above and beyond for their customers! Service is top notch! Sales people put customers needs first. More

by sheilacooman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Grant, Chris Martin , Rachael Monday

May 13, 2024

Matthews Ford responded

Hi Sheilacooman, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 25, 2024

Dealership Rating
Employee Rating

Luke was all over it, emailing me on his days off, getting the truck warmed up and ready for a test drive before I even arrived at the dealership on 4/19, he was ready for me at every turn. His dedica More

by ryan.kappauf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Dan Eichler , Luke Perrin 5 stars

May 02, 2024

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with Luke Perrin! Thank you for your business and the great review! We hope you enjoy your new ride.

February 04, 2024

Dealership Rating
Employee Rating

Very attentive and accommodating! ! A pleasure to deal with! Kind, courteous and knowledgeable. True asset to the dealership! More

by pab1158
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday, Mike Grant

Feb 27, 2024

Matthews Ford responded

Thank you for the great review and your business!

1

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