Ed Zimmerman
Ed Zimmerman at Matthews Ford
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Ed Zimmerman

Quick Lane Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Ed Zimmerman

March 10, 2025

Dealership Rating
Employee Rating

I had a great experience at Matthew's Ford. Richard Ryan was very helpful. He made looking for cars enjoyable. I would purchase another at Matthew's Ford in the future More

by kaymia143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan! Thank you for your business and the great review!

February 28, 2025

Dealership Rating
Employee Rating

Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More

by rebecca.a.eichorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Matthews Ford responded

Hi Rebecca- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 26, 2025

Dealership Rating
Employee Rating

Great service,kind and quick to get the work done. I will continue to use this dealer More

by worlockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

Dealership Rating
Employee Rating

Always there for service and help to make sure that you are taking care of. Service is good. More

by michaelgirndt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Matthews Ford responded

Hi Michael- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Dealership Rating
Employee Rating

They always get the job done right! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! More

by r_kilborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 28, 2024

Dealership Rating
Employee Rating

Excellent service and job was done in a very timely manner I am very pleased with everything. More

by sjonesy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin

Dec 30, 2024

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 14, 2024

Dealership Rating
Employee Rating

Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic More

by briski1962
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday, Mike Grant

Dec 17, 2024

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 29, 2024

Dealership Rating
Employee Rating

They were very helpful. He explained options and everything very well. I would recommend him to everyone. More

by gingerp71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Smith, Chris Martin, Devon O'Brien , Darby Matthews, Rachael Monday

Dec 02, 2024

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

November 03, 2024

Dealership Rating
Employee Rating

they have been looking after my needs for 20 plus years and all work has been excellent . The staff are very helpful and pleasant. More

by gypfey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

October 23, 2024

Dealership Rating
Employee Rating

professional and accommodating. They picked up my car from my job and took it to be serviced and left me with a vehicle until they were done with my car. More

by fstimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin , Rachael Monday

Oct 28, 2024

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

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