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Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
219 Reviews

Employee Video

4.7

219 Reviews

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219 Reviews of Ed Rubenfeld

July 20, 2025

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Employee Rating

I was very satisfied the way the serviced my car and in a short time. I trust Lexus in servicing my car. More

by sattento
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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July 19, 2025

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Great stuff, great experience, very professionally done in the short period of time. Will definitely recommend to anyone. More

by GSHPRINTS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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July 18, 2025

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Employee Rating

It was bad I hated the service my car still ran bad they made shame More

by JOSEPHJJANICE
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Recommend Dealer
No
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Jul 18, 2025

Lexus of North Miami responded

Joseph, this is not the feedback we hope to receive, and I'm very sorry if your recent service fell short of expectations. Please reach out directly if we can do anything to assist you further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

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My car has been at the service center for about 10 days already, and no one can fix it. This is terrible. It’s the worst experience I’ve ever had with Lexus. More

by s.sergiyenko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jul 18, 2025

Lexus of North Miami responded

I'm sorry to hear about your experience, s.sergiyenko. We strive for timely and effective service, so it's concerning to learn that we've fallen short here. Please reach out when you can; I’d like the opportunity to assist further in resolving this issue. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 15, 2025

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Was very happy and very knowledgeable keep me updated with my car jeep up the woodwork great service Thank you More

by trotterdc50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu, Matthew Silva, Bobby Rahmani, Rosaly Bermudez, Amauri Rosario, Ramon Cabrera, Igor Katayev, Danielle Contaldi, Abe Omar

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Jul 15, 2025

Lexus of North Miami responded

Thank you for sharing your positive review! We hope to welcome you back to Lexus of North Miami in the future.

July 14, 2025

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Very happy with Ed Rubenfeld every time we come in and he always takes great care of me and my car. I take my cars only to him and would highly recommend him More

by bigwheelcycles@gmail.com
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2025

Lexus of North Miami responded

It's fantastic to hear that Ed continues to earn your loyal business! Thank you for trusting Lexus of North Miami with your vehicles.

July 13, 2025

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Very professional and efficient staff. They explained the process clearly and got the job done quickly. Great dealership. More

by janet25
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 14, 2025

Lexus of North Miami responded

Thank you, Janet! We appreciate your business and we hope to work with you again at Lexus of North Miami.

July 07, 2025

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After having an appointment it took 3 hours to do soil change ! Might go somewhere else More

by DUSARA113
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

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Jul 07, 2025

Lexus of North Miami responded

Thank you for bringing your negative experience to my attention. I will share this with my team so we can strive to improve our service, but in the meantime, would you please consider reaching out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 05, 2025

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The service was quick and excellent. Great service advisor and comfortable waiting area Thank you More

by VIK.DRUKKER
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Service Time
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Recommend Dealer
Yes
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Jul 07, 2025

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

July 04, 2025

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I am always so thrilled that I have Bobby taking care of my vehicle all the time! I will be back for tires soon. More

by CHARLOTTEBARRONMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Jul 07, 2025

Lexus of North Miami responded

Thank you for your confidence in Bobby and the team here at Lexus of North Miami, Charlotte! We're happy to read this feedback and look forward to welcoming you back in the future.

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