Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
289 Reviews

Employee Video

4.6

289 Reviews

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289 Reviews of Ed Rubenfeld

December 04, 2025

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Employee Rating

Service is always on point. Bobby is a true professional. I always feel confident with his advice. Keep up the excellent work. More

by raoulartiles
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 05, 2025

Lexus of North Miami responded

Thank you for the feedback! We love to hear that Bobby is always professional and helpful. See you next time at Lexus of North Miami!

November 30, 2025

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Jhan Suarez provided a seamless experience. I couldn’t ask for anything else. Keila made sure that everything was on point. More

by boostedoval
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Recommend Dealer
Yes
Dec 02, 2025

Lexus of North Miami responded

We're glad Jhan and Keila made your experience seamless at Lexus of North Miami. Safe travels ahead!

November 30, 2025

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Lexus of North Miami is truly exceptional! From the moment I walked in, the entire team made me feel valued and taken care of. The staff is professional, knowledgeable, and goes above and beyo More

by Margarita Rodriguez
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Recommend Dealer
Yes
Dec 02, 2025

Lexus of North Miami responded

Margarita, we're so glad to hear you enjoyed your experience with our team! Thank you for recommending Lexus of North Miami. Safe travels in your new ride!

November 30, 2025

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Very professional and clean the whole process was very smooth. Will return to do service More

by CSRWIL
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani, Cesar Alcala

Dec 02, 2025

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

November 30, 2025

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The attendants were kind and the service of the car was good and rapid. Thanks More

by evitaregina
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 02, 2025

Lexus of North Miami responded

Thank you so much, Regina! We appreciate your business here at Lexus of North Miami.

November 30, 2025

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Lexus of North Miami was outstanding. I used my tire and wheel protection after scraping a rim, and they took my car immediately with no questions or hassle. Fast, professional, and stres More

by WIXONLISA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Dec 02, 2025

Lexus of North Miami responded

It's wonderful to hear that our team took such good care of you. Thank you for choosing Lexus of North Miami and for sharing your experience! We will pass along your kind words. Take care!

November 26, 2025

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Previous service was bad had to pay for a fuel filter clean just to get it replaced and I told them that More

by RAHARRIS826
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Recommend Dealer
No

November 25, 2025

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Terrible first experience here! I had a scheduled maintenance appointment at this location. I had never had my car serviced here before, and upon arrival, a young gentleman at the v More

by ecasseus8286
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 25, 2025

Lexus of North Miami responded

I'm truly sorry for the distressing situation you experienced during your visit, and it's unacceptable that your service appointment wasn't properly handled. We appreciate your feedback, and I hope you'll allow us to make things right by reaching out to me directly so we can address this issue and arrange for the necessary maintenance on your vehicle. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 24, 2025

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Awful experience. Everything that could go wrong did go wrong. We leased a lemon from this dealership. I don’t think any kind of inspection was done prior to giving me More

by jaclynmontessalazar
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Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani, Jorge Frontier

November 23, 2025

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Employee Rating

Took my car have them checke my right rear tire. They said everything was fine. Then I left and my tire went completely flat. More

by SCHWEGGY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Nov 24, 2025

Lexus of North Miami responded

I'm really sorry to hear about your flat tire, especially after it was just checked. This certainly isn't the level of service we aim to provide our customers. I would appreciate the chance to look into this further and see how we can make things right for you. Please feel free to contact me, and let's discuss what happened here and how we can assist you moving forward. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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