Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami
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Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
150 Reviews

Employee Video

4.6

150 Reviews

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150 Reviews of Ed Rubenfeld

March 03, 2025

Dealership Rating
Employee Rating

I git the proposal and agree to the price when I came to pick up the car was a different number I have it all in text messages Absolutely wrong More

by ITAI33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Mar 03, 2025

Lexus of North Miami responded

It's concerning to hear about the discrepancy in pricing you experienced. We strive for transparency and consistency, so this feedback is important to us. Please reach out directly so we can review your situation and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 01, 2025

Dealership Rating
Employee Rating

Great customer service in the service department and the salesperson was awesome. Services are always top notch More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Mar 03, 2025

Lexus of North Miami responded

We're delighted to hear you had a top-notch experience with our service department and sales team at Lexus of North Miami. Thank you for the wonderful feedback!

March 01, 2025

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Employee Rating

The salesperson that sold us the UX was excellent even referring us for much needed credit counseling. Our service person (Johnathan) was very friendly and helpful when dropping my car and getting a loa More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Mar 03, 2025

Lexus of North Miami responded

We're delighted to hear that both our sales and service teams at Lexus of North Miami provided you with excellent support. Thank you for sharing your experience!

February 28, 2025

Dealership Rating
Employee Rating

I am very pleased with Lexus and Bobby is so attentive and caring. It’s a great car to drive!! More

by BKRYSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 28, 2025

Lexus of North Miami responded

Thank you for sharing your positive experience with Bobby at Lexus of North Miami!

February 26, 2025

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Employee Rating

convenient, the appointment time was respected, great service, in and out, very simple process, painless More

by Andrea.Steinacker
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 27, 2025

Lexus of North Miami responded

Andrea, we're delighted to hear that your experience at Lexus of North Miami was convenient and seamless. Thank you for sharing this positive feedback!

February 24, 2025

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Employee Rating

The visit went well as the wait was not as long as initially expected. However, their was a nail in my tire that the dealership indicated that they would have removed but the nail was still there afte More

by Fearingmicheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Feb 24, 2025

Lexus of North Miami responded

Thank you for sharing your experience. It's disappointing to hear about the oversight with the nail in your tire and that our car wash didn't meet expectations. We strive for thorough service, so I apologize for any inconvenience caused during your visit. Please feel free to reach out if you'd like us to address this further or have any other concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 24, 2025

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Employee Rating

Beautiful dealer and great customer service. Worked with Jayson in the service department and had an exceptional experience. He’s friendly, knowledgeable and goes above and beyond. Would highly More

by CSMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , Jayson Gamble

Feb 25, 2025

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Jayson provided exceptional service at Lexus of North Miami. We appreciate your recommendation and look forward to serving you again in the future!

February 20, 2025

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Employee Rating

Service is efficient as always but waiting time was a little long but it’s worth the waiting time More

by joan_0384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 20, 2025

Lexus of North Miami responded

We are glad to hear that our team provided excellent service. We hope to have the opportunity to improve the wait time at your next visit. Thanks for choosing Lexus of North Miami!

February 20, 2025

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Employee Rating

I just wanted to take a moment to thank you for your professionalism and excellent service. My recent experience at your collision center was truly outstanding. You were punctual, transparent, and deliv More

by caroamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 20, 2025

Lexus of North Miami responded

Thank you for sharing your positive experience with our collision center at Lexus of North Miami! We're delighted to hear that everything went smoothly and met your expectations. We appreciate the recommendation and look forward to serving you again in the future!

February 20, 2025

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Employee Rating

It it went very well with Bobby his amazing service manager. He deserve to be recognized. Thank you so much, Bobby. I always choose Bobby for a reason because he is very professional and very respectf More

by mquad33161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Feb 20, 2025

Lexus of North Miami responded

We're delighted to hear that Bobby provided you with exceptional service at Lexus of North Miami. Your recognition means a lot, and we're glad he made your visit smooth and efficient. Thank you for choosing us!

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