Ed Kogan

Great Dealer to buy a car from. Ali, Kamren and Ed were all great and made the buying process easy! Ali, Kamren and Ed were all great and made the buying process easy! More

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Great Dealership with great staff. Ed Kogan, Kamran Tabesh and Ali Mehrnia were great. Thank you all! Ed Kogan, Kamran Tabesh and Ali Mehrnia were great. Thank you all! More

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Always very professional caring and trustworthy! Its a pleasure to work with them ! Thank you Its a pleasure to work with them ! Thank you More

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This is a one of a kind dealership, currently managed by the best team from GM to Service Director and notably the sales GM. The management artfully train their staff to be one of a kind. We have exclusiv the best team from GM to Service Director and notably the sales GM. The management artfully train their staff to be one of a kind. We have exclusively used FJ for all our purchase and service needs for past 17 years. This team knows customer service, a concept that is dying almost everywhere else. We highly recommend FJ. More

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First class all the way! Unbelievable service! From the sales team, to the general sales manager Ed, I was treated like royalty! Good job, Fletcher Jones! Unbelievable service! From the sales team, to the general sales manager Ed, I was treated like royalty! Good job, Fletcher Jones! More

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Top service, so many options, and Ed’s team knowing how meet your needs , and make it fast and quality meet your needs , and make it fast and quality More

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Great dealership to buy a car. They make the purchase process simple and plasant. From sales to finance to delivery great experience. They make the purchase process simple and plasant. From sales to finance to delivery great experience. More

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Excellent service; prompt attention to detail; delivery on time; manager Ed has confidence and great client communication; Jim is always on top of his clients and product; Rick very helpful. Great team eff on time; manager Ed has confidence and great client communication; Jim is always on top of his clients and product; Rick very helpful. Great team effort. Will always refer business to FJM More

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One of the nicest big guys I’ve ever met, what’s up Ed?! Great person to help get you in to a Mercedes-Benz Great person to help get you in to a Mercedes-Benz More

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I recently purchased a C63 amg from fletcher jones motorcars in Newport beach, California. I live in Texas and the entire process was handled in the most unprofessional way. 1) sales person was great motorcars in Newport beach, California. I live in Texas and the entire process was handled in the most unprofessional way. 1) sales person was great until I sent a $5,000 deposit to reserve the vehicle, once he received it, as much as I tried to contact him, I never heard from him again. 2) finance department sent me papers to sign in front of a notary, well they didn’t send all the documents so we had to do this process twice. Waste of time. 3) car was supposed to be shipped on a covered truck for protection, waited for almost 2 weeks for a covered truck, then the car is finally shipped in an uncovered truck. When I called to question it they said it was a system error. 4) I was told they would handle all the title and registration process and that all I would have to do is get the car inspected in Texas. I then would have to send the original report to an office in Irvine California, so I did. I sent the document, waited for 3 weeks and did not get the license plate so I contacted the dealer again. They apologized and said the documentation was not complete and there were other papers I needed to sign and send to them. Why didn’t they contact me when they received what I sent to tell me there were still more papers to sign? 5) frustrated with all this process I wrote an email to the general manager, mr Ed Kogan, he never bothered responding or even acknowledging my email. Last thing, when I got the car and started driving it, a supposedly certified car, at around 60mph the vehicle started shaking, took it to my local dealership and they said a rim was damaged and needed to be replaced. They tried calling the dealer that sold me the car but they never returned their call either. HORRIBLE EXPERIENCE !!! More

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