
Ed Hicks
General Manager
Clay Cooley Volkswagen Of Richardson
300 N Central Expy
Richardson, TX 75080
Dealership Experience
5 yrs, 5 mos
Industry Experience
43 yrs, 11 mos
30 Reviews
Write a Review30 Reviews of Ed Hicks
April 24, 2025
Made appointment and when I arrived they were quick to attend to me. Work was done quickly. Thank you I appreciate this since I was from our of town. attend to me. Work was done quickly. Thank you I appreciate this since I was from our of town. More
Other Employees Tagged: Quinlon Case, Kaelon Burks, Chuck Patel
April 22, 2025
Don’t waste your time. Poor customer service at the service department. I went on a Friday to make an appointment to have my windshield replaced. They sent me a quote of $2 Poor customer service at the service department. I went on a Friday to make an appointment to have my windshield replaced. They sent me a quote of $209 for “requesting” a windshield replacement. They “ordered” the glass and scheduled an appointment for the following Tuesday. I drop the car off, they call me 5 hours later just to tell me they don’t have the glass. It’s too late now but I regret buying from this dealership. They will pressure the xxxx of you. More
April 04, 2025
I love my experience from sales all the way up to the general manager. Outstanding customer service. I will be purchasing from them again and would recommend them to all my friends and family. general manager. Outstanding customer service. I will be purchasing from them again and would recommend them to all my friends and family. More
Other Employees Tagged: Hon Fung , Moses and Mr.Petel
March 28, 2025
Great to work with! Appreciate their help along the way . Would highly recommend then to others. Appreciate their help along the way . Would highly recommend then to others. More
Other Employees Tagged: Abraham Herrera, Nicholas Tucci, Logan Broughton
March 23, 2025
Estoy 100% satisfecha con la atención recibida en el departamento de servicio, igualmente satisfecha en la calidad y de servicio prestado al carro. departamento de servicio, igualmente satisfecha en la calidad y de servicio prestado al carro. More
Other Employees Tagged: Abraham Herrera, Michael Peace, Kaelon Burks, Chuck Patel, Logan Broughton, Trevor Bell
March 23, 2025
Estoy muy satisfecho Con el trato gentil que recibo por parte de los trabajadores y su responsabilidad y con respecto al servicio al carro 100 % satisfecha parte de los trabajadores y su responsabilidad y con respecto al servicio al carro 100 % satisfecha More
Other Employees Tagged: Abraham Herrera, Quinlon Case, Kaelon Burks, Chuck Patel , Moisés
March 12, 2025
Mr.Hicks did above and beyond he went beyond of what a customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am customer needs. He took time explained to me how my purchase was. Also he is a very experienced and was able to breakdown my contract in detail. I am forever grateful for Mr.Hicks going beyond expectations to make my purchase a very special experience. A million thank you’s would not be enough. Simona Thomas More
Other Employees Tagged: Michael Lutz, Kaelon Burks
March 10, 2025
The best experience yet my salesman was the absolute best it didn't take all day! it didn't take all day! More
Other Employees Tagged: Abraham Herrera, Kaelon Burks, Chuck Patel, Kyle Heintzelman
February 05, 2025
Rachel Anderson made sure to take care of me through the whole process of my vehicles repair list. Thank you for all you did Rach. Will be back and will refer. Thank you whole process of my vehicles repair list. Thank you for all you did Rach. Will be back and will refer. Thank you More
Other Employees Tagged: Abraham Herrera , Bryan Bauer

