Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA
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Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
260 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

260 Reviews

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260 Reviews of Ed Barnes

November 23, 2024

Dealership Rating
Employee Rating

Great knowledge, efficient with my time, service center is amazing. I would recommend them to everyone! More

by kurtarseneau
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Newton

November 21, 2024

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Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
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Recommend Dealer
Yes

November 13, 2024

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Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c More

by MFELG995
Service Price Transparency
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Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 12, 2024

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Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio More

by Karenkeen1969
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Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

November 11, 2024

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Ed Barnes was superb. He is a great customer representative. I also was able to get an appointment quickly. More

by EGHCASH
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Recommend Dealer
Yes
Nov 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you have any further questions, please give us a call. We're always happy to help!

October 28, 2024

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Always a great service at Jim Ellis. I would not go anywhere else. They take good care of me. More

by Pat Savage
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Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Pat, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

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Terrible customer service and prices I will not recommend anyone to come and do business with this location More

by SHANEANT78
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Recommend Dealer
No

Other Employees Tagged: James Stecker

Nov 02, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 25, 2024

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most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More

by savannahbutlin
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Recommend Dealer
Yes
Oct 28, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 24, 2024

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Jim Ellis Buick will work a good deal for you! Thank you Jim Ellis Buick! More

by Doc
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Recommend Dealer
Yes
Oct 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

October 19, 2024

Dealership Rating
Employee Rating

I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do More

by HERNANDEZATL1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole, Brandon Cannon

Oct 24, 2024

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

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