I am proud to be with Niello BMW for 12 years to provide the best customer service.
Read more31 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Languages Spoken
Arabic
English
31 Reviews of Ed Alnasir
June 01, 2024
Great service ! Staff was great also no complaints . Very helpful if finding the vehicle I wanted . Staff was great also no complaints . Very helpful if finding the vehicle I wanted . More
Other Employees Tagged: Jas Hira, Essex Salcido, RODNEY KIMBROUGH
May 28, 2024
Immediately after I bought the car was sent out on a trip that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store m that lasted weeks for my pilot job. Called their finance dept to see when first payment was due. Left a message, no response back. Called the store manager a few days later with the same question, left a message, no response back. I had to go to the bmw finance site and figured it out on my own. They couldn’t be bothered to attach the front license plate holder for WA. I was told I could make an appointment and drive 12 hours one way to get it done. More
Other Employees Tagged: Paul Suchanek
May 28, 2024
Moh was very personable, knowledgeable and helpful. He made the purchase process simple and very comfortable. I would definitely purchase another vehicle from Niello and Moh! He made the purchase process simple and very comfortable. I would definitely purchase another vehicle from Niello and Moh! More
Other Employees Tagged: MOH MOSSA
May 22, 2024
Jas is an amazing individual with a vast amount of knowledge and very professional. I have purchase two cars from him over the last year and he is awesome. Angad was Great to work with and finance knowledge and very professional. I have purchase two cars from him over the last year and he is awesome. Angad was Great to work with and finance and I appreciate his insight to the optional plans. Mike Le Pena was very helpful and appreciated his insight and assistance getting me an acceptable rate. All around great experience More
Other Employees Tagged: Jas Hira, Mike De La Pena
April 24, 2024
I was very pleased with the people that worked with me on my X5 purchase. my X5 purchase. More
Other Employees Tagged: Tom Choonhaurai , Sean Oberoi, Tim Dooley
April 16, 2024
Sales department was excellent! Mike and Ed were great during our first BMW purchase. I was not pleased with the service department however. I was quoted a price at drop off and the Mike and Ed were great during our first BMW purchase. I was not pleased with the service department however. I was quoted a price at drop off and then charged an additional fee as the service writer did not include all fees into my quote. They did not honor the quote and charged me the additional fees. Also requested repair of a part to interior of car that was not addressed and is still not fixed. I do not have time to keep driving over an hour to have repairs done at this particular dealership. More
Other Employees Tagged: Mike De La Pena
March 12, 2024
Dave and Michella, Internet Sales Specialists at Niello BMW - Elk Grove, provided a very professional and seamless used car purchase experience. They were very responsive, thoughtful, and helpful through a BMW - Elk Grove, provided a very professional and seamless used car purchase experience. They were very responsive, thoughtful, and helpful through an evolving and very convenient online sales process. I wouldn't hesitate to recommend this dealership to friends and colleagues. And the best part: we're now driving an awesome BMW X5. More
March 08, 2024
I have purchased several cars from Niello Elk Grove and only trust them to do repairs and maintenance. They always treat me like a valued customer whose business is important to them. I highly recommend only trust them to do repairs and maintenance. They always treat me like a valued customer whose business is important to them. I highly recommend their sales and repair services. More
Other Employees Tagged: Sean Oberoi
March 05, 2024
Everyone was very nice, knowledgeable. They kept us informed throughout the whole process. Will definitely buy another car from them in the future. They kept us informed throughout the whole process. Will definitely buy another car from them in the future. More
Other Employees Tagged: Essex Salcido