Earnest Norman
Earnest Norman at Napleton's River Oaks Honda
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Earnest Norman

Honda Certified Sales Consultant

Napleton's River Oaks Honda

17220 Torrence Ave
Lansing, IL 60438

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Earnest Norman

October 12, 2024

Dealership Rating
Employee Rating

My sales person at River Oaks Honda was Ernest and he did a fabulous job of getting me into the car that I wanted at a price I could afford. Nice job. More

by MWTUCKER22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Chambers

Oct 15, 2024

Napleton's River Oaks Honda responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

August 13, 2024

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Employee Rating

Earnest and Jason provided exceptional service and assisted me with purchasing a SUV. This is my fourth purchase at River Oaks Honda and the fourth time Earnest has assisted me. Jason was extremely pa More

by Shebad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Jason

Aug 16, 2024

Napleton's River Oaks Honda responded

Hi Shebad, thank you for your feedback. We're thrilled you found Earnest and Jason knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2024

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Employee Rating

To earnest and Faris you guy's were great to deal with. you really listened to what I wanted to get the deal done.this was the 5th vehicle I purchased at your place.must be doing something right. Mike M More

by mm5591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2024

Napleton's River Oaks Honda responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2024

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Employee Rating

JP and Ernest are the best. I’ve bought several cars and if you need to buy a vehicle go to them. More

by mattierclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Chambers, Jeff Parham

May 06, 2024

Napleton's River Oaks Honda responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2024

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Employee Rating

Nice friendly answered all my questions I will be coming back very soon with family More

by Tw785083@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burgess

Apr 21, 2024

Napleton's River Oaks Honda responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 15, 2024

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Employee Rating

Ernest is a great salesperson. He always provides us the best deal possible. He is wonderful to work with a a great asset to Honda Napleton. More

by Desiri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2024

Napleton's River Oaks Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2024

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Employee Rating

I bought 7 cars from earnest here at River oaks hiss go see earnest norman More

by Joserodriguezbeyjose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Napleton's River Oaks Honda responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

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Employee Rating

Very personable and knowledgeable. He knew my concerns and addressed them to my satisfaction. I didn’t come in to buy a car but based on my car I traded which i bought from Ernest Norm More

by lmmangum7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Napleton's River Oaks Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

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Employee Rating

Excited to leave with my new 2024 Honda Pilot after driving around the last 10 years in my trusty old 2013 Pilot which I loved dearly. Earnest was great , helped me with everything I needed! More

by debra.kelley1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Chambers

Mar 03, 2024

Napleton's River Oaks Honda responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2024

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Employee Rating

Earnest Norman was very efficient and knowledgeable. He was very considerate of my time and needs. More

by Mzprecious00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2024

Mzprecious00 responded

Earnest understood the assignment. Good job. 👍

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