Earl Wood

Like all the reviews, Greg was awesome. Very friendly and informed, had answers for all our questions. Everyone we came in contact was super friendly and helpful. Larry McKee informed, had answers for all our questions. Everyone we came in contact was super friendly and helpful. Larry McKee More

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I’ve owned three Acura’s and just bought my fourth. My last Acura was a 2005 MDX and I had it 15 years with 195,000 miles. I never had any major work done on it. I’m sold on Acura’s and Walser Dealership. last Acura was a 2005 MDX and I had it 15 years with 195,000 miles. I never had any major work done on it. I’m sold on Acura’s and Walser Dealership. Earl in sales and Claudia in the shop are excellent reps for Walser. More

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Bad first time experience with auto dealership Moral of my story: They'll shoot you in the foot to get the vehicle sold to someone else to get rid of it fast and for sure don't take the salesperson Moral of my story: They'll shoot you in the foot to get the vehicle sold to someone else to get rid of it fast and for sure don't take the salesperson for their word. I've never had much experience dealing with car dealerships. Walser Acura and Walser Mercedes-Benz really handled the situation poorly. I was ready to purchase a mini van, set up an appointment with the sales department day before yesterday to come take the vehicle for a check up yesterday to a local mechanic, and told them that I had the check ready for it as well to purchase it. They gave me their word that they could hold it for me and get all the paperwork done later in the evening yesterday. Yesterday afternoon they told me that another customer is also looking at the vehicle and was going to purchase it through the Walser Mercedes-Benz dealership. They said they didn't want to make me nervous or anything and then had me fill out paperwork while I was at work, which gave me false hope yet again. Long story short, the head managers at both dealerships decided to sell it to the other customer so that they wouldn't have to go through the loop hole of me taking it to a local mechanic and the sales team at Walser Acura didn't keep their word. They clearly did not care about me as a potential buyer, but only cared about selling the car. I feel cheated, dissatisfied and disappointed. The salesmen were so nice to me, but their sorry's are empty and meaningless. I was not advocated for by them More

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Excellent car buying experience Called Monday morning, test drove the car at lunch and bought it by dinner. Earl was awesome to deal with. very polite and respectful. went out of his Called Monday morning, test drove the car at lunch and bought it by dinner. Earl was awesome to deal with. very polite and respectful. went out of his way to help us and get the car we wanted. He noticed a nail in the tire and had new tires put on. because as he said " its the right thing to do regardless who buys the car". its statement like this that makes me feel like they care about you the buyer and not just selling a car. Wes the General Manager was great and really helped seal the deal for us. More

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Buying a car made simple Earl wood was simply amazing very kind and helpful his knowledge about the car made me very comfortable I would highly recommend him to everyone thank Earl wood was simply amazing very kind and helpful his knowledge about the car made me very comfortable I would highly recommend him to everyone thanks for for your kindness More

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My 1st Acura MDX I would recommend my friends to Earl. He friendly and help you with all you need to make sure u happy when u got your car and important thing is good I would recommend my friends to Earl. He friendly and help you with all you need to make sure u happy when u got your car and important thing is good deal to me!!! Thanks Earl!!! More

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Got my dream car here! This entire team needs to be commended! From the moment I met Earl Wood he displayed genuine interest in what I wanted in my dream Acura MDX . Earl sp This entire team needs to be commended! From the moment I met Earl Wood he displayed genuine interest in what I wanted in my dream Acura MDX . Earl spent a great deal of time with me never wavering in his interpersonal skills or patience. When I met Doug Porter and the General Manager Matthew Kowalski I knew I was dealing with impeccable leadership. This team has made a lifetime raving customer out of me. As a business owner I know first hand the importance of referrals from customers they have mines. Sincerely Regina Miller More

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Just a very positive experience The lease was coming due and we had several different ways we could go. We really felt comfortable working with Earl and the Walser team as we transi The lease was coming due and we had several different ways we could go. We really felt comfortable working with Earl and the Walser team as we transitioned to a new Acura. We never felt pressured; we were just provided with the facts to make an informed decision that was indeed best for us. It WAS easier than buying a house! More

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Great experience I was eyeing for a new car and Earl did such a fantastic job trying to find the perfect car for me and my family. He found me my car quickly and eve I was eyeing for a new car and Earl did such a fantastic job trying to find the perfect car for me and my family. He found me my car quickly and even though we had some hurdles to overcome, he stayed in communication with me daily, which I appreciated. The whole team made everything so easy and was very accommodating. I recommend this dealership, especially Earl, to everyone! More

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A free from pressure day We went in to the dealership thinking we would encounter a lot of pressure (typical from our other experiences). We were met by Earl who was very pro We went in to the dealership thinking we would encounter a lot of pressure (typical from our other experiences). We were met by Earl who was very professional, friendly, and knowledgeable, and worked hard to find the right vehicle for us. We felt no pressure and really enjoyed our car-shopping experience. Thanks, Earl! More

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