Earl Mosby
Earl Mosby at Koons Ford of Annapolis

Earl Mosby

Service Manager

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.6
243 Reviews
4.6

243 Reviews

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243 Reviews of Earl Mosby

August 05, 2025

Dealership Rating
Employee Rating

Their work is quality but their communication gets an “F”. You can leave a million messages and not one will be returned. The Service Dept., needs to work on this. More

by Bjwarschawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 28, 2025

Dealership Rating
Employee Rating

always good service with this dealership no need to continue this survey [service is very good More

by LORETTA.FULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Matson, Mike Treas

July 05, 2025

Dealership Rating
Employee Rating

Courtesy, reliable, knowledgeable. Have never had a problem with phone or in person communication either vehicle. More

by Linda Gail
Recommend Dealer
Yes

Other Employees Tagged: Michael Matson, Mike Treas , Paula

July 03, 2025

Dealership Rating
Employee Rating

Had to have a transmission replaced in a company vehicle. Mike Matson made the process seamless. He communicated at all steps of the process and got the job done well ahead of schedule. More

by JKINNE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Matson, Mike Treas

June 26, 2025

Dealership Rating
Employee Rating

My first time with Koons. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. More

by BSCHRONIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ballard

June 25, 2025

Dealership Rating
Employee Rating

I've been coming to Mike Treas for years and he never fails to provide excellent service! More

by TRAYHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Matson, Mike Treas

June 22, 2025

Dealership Rating
Employee Rating

Very knowledgeable and friendly staff who allocated time and patience to get us into the truck we now love! More

by hjpage01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

Earl Mosby and service team took care of me quickly and efficiently with when my truck through an emissions code. More

by Tom Provenza
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Randy Tucker, Michael Matson

June 12, 2025

Dealership Rating
Employee Rating

The service department was great and the work was performed as promised. I love Koons Ford. More

by davidgburnettdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Powell

June 07, 2025

Dealership Rating
Employee Rating

Kaleb in the service department was professional and a great communicator. Kept us apprised of the warranty repair. More

by KARENANDCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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