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ELISA GALA
ELISA GALA at Niello BMW Elk Grove
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ELISA GALA

SALES PROFESSIONAL

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.8
11 Reviews
4.8

11 Reviews

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11 Reviews of ELISA GALA

November 11, 2024

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Employee Rating

Elisa was excellent and the entire Niello BMW team made it a great experience - I would highly recommend them to anyone. More

by GKREFT
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Recommend Dealer
Yes
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Nov 12, 2024

Niello BMW Elk Grove responded

It's fantastic to hear that Elisa provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 30, 2024

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Never after maybe 50 auto purchases out of state, had so much trouble with a purchase . More

by LARS1253
Recommend Dealer
Yes
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Oct 31, 2024

Niello BMW Elk Grove responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 29, 2024

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Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your More

by glenndanelenko
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco, Tom Choonhaurai, Osvaldo Cortez, HEATHER KRAFT, MHEL BALDEMOR, AUSTIN BHAURA

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Sep 29, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 25, 2024

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Neillo Has been absolutely incredible I am 67 years old and have purchased many vehicles. This by far has been the best buying experience I have ever had. They went above and beyond to make me a happy cust More

by J.CARNEIRO
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Choonhaurai

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Sep 26, 2024

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 26, 2024

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Elisa Is GREAT! She is prompt, professional, and always willing to answer questions. She made sure she always checked in on me to see how the car was running for me. More

by mishapoo10
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Recommend Dealer
Yes
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Jul 28, 2024

Niello BMW Elk Grove responded

Thank you for your kind words for Elisa and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 17, 2024

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Extremely professional and flexible, friendly and available for a last minute request, their willingness to accommodate me was above and beyond. More

by FLORIANOJOE
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Jul 18, 2024

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let Essex, Elisa, and our team know if we can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

July 09, 2024

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Employee Rating

Professional and considerate Knowledgeable and sensitive to our time commitments The staff worked as a cohesive team More

by DROBINS486
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Tom Choonhaurai, Osvaldo Cortez, MATTHEW JARDINE

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Jul 09, 2024

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 27, 2024

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Employee Rating

Elisa is very helpful. The negotiating was ok. It did not took that long to resolve our differences. Everything was explained and documents were electronic sent which I pre More

by ARNELLGN67
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 29, 2024

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 25, 2024

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Words can not express the experience I have had with Niello BMW in Elk Grove More

by TMDUARTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Mohammadi, Mike De La Pena , Pov San

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May 29, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

May 10, 2024

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Employee Rating

Excellent service from both Elisa and Tommy C. Pricing was very fair and willing to work with me on the number I needed to hit on my lease. Thank you so much everyone. Best car transaction ever. More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Choonhaurai

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May 10, 2024

Niello BMW Elk Grove responded

Thank you, Carl, for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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