EJ Laux

Honest, upfront and reasonable. LT Moody was a great salesman who didn't try to hide issues. Very positive experience and a great deal. LT Moody was a great salesman who didn't try to hide issues. Very positive experience and a great deal. More

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Great sales and financial teams. Easy to work with, friendly and no pressure/rush used during the experience. Easy to work with, friendly and no pressure/rush used during the experience. More

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A smooth visit interacting with multiple members of the team. All my questions were answered. We had a good conversation about trade in and purchasing our new vehicle. We are pleased. team. All my questions were answered. We had a good conversation about trade in and purchasing our new vehicle. We are pleased. More

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On March 13, 2024, I stopped at Wood Nissan to look for a pre owned truck. I was pre approved for a loan through my bank. I believe that in order to keep the deal close to what I wanted, while keeping it whe pre owned truck. I was pre approved for a loan through my bank. I believe that in order to keep the deal close to what I wanted, while keeping it where the sales department wanted it they ran my credit with at least 7 lenders, which significantly impacted my credit score. Of course, I found out about this after the sale. We do like our truck, and feel like we got a reasonably fair deal, but I feel like they wanted the sale to happen that moment, regardless of how it may impact me. I was also lead to believe that I needed to buy (finance) an extended warranty on the pre owned truck, to cover anything other than the power train, which I declined. Within a week of the purchase, we began to experience multiple "system failures", very random and infrequent at first, gradually getting to the point where it was every time we drove the truck.I tried unsuccessfully to contact the dealership so I could have the issue diagnosed over a period of months. My calls went unanswered by every department, including sales. I finally reached out to another dealership, where the problem was diagnosed and repaired, at no cost to use, because it was all covered by the factory warranty. More

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This dealership went above and beyond what they had to, highly recommended. Also with continuing support after the sale, unheard of these days. highly recommended. Also with continuing support after the sale, unheard of these days. More

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The experience at Wood was great. They were very transparent trying to meet all the needs. The online process was simple as well as finishing it up at the dealership. They were very transparent trying to meet all the needs. The online process was simple as well as finishing it up at the dealership. More

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Great place to buy a vehicle and they give fair prices on trade ins as well trade ins as well More

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The service department has been perfect so far, but management needs to revamp their sales practices. management needs to revamp their sales practices. More

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Super fast and efficient, best car buying experience I’ve ever had. Start to finish was incredibly streamlined. ever had. Start to finish was incredibly streamlined. More

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It was a great experience because they provided an excellent service. The team is so professional and friendly. excellent service. The team is so professional and friendly. More

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