EDWIN WARREN
EDWIN WARREN at Southern Ford
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EDWIN WARREN

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of EDWIN WARREN

March 30, 2025

Dealership Rating
Employee Rating

Thank you for the excellent service. My car drives like it’s new again. I am referring my wife’s car to get serviced there. More

by arodswift
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

March 28, 2025

Dealership Rating
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See initial assessment of my experience 5 star. treatment. Keep it up every detail. Completed no one day More

by nnpdfiveo
Recommend Dealer
Yes

March 25, 2025

Dealership Rating
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Always great service and personnel are friendly, knowledgeable and helpful. Would recommend to anyone looking for a vehicle or service. More

by PRVINYARD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: MANNY PATEL, JAKE LYNCH

March 24, 2025

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I can always get an appointment when I need one they are very courteous in the service department More

by hwatson7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: JEFF DOBSON

March 20, 2025

Dealership Rating
Employee Rating

I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More

by Scottharmonica
Service Price Transparency
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Recommend Dealer
Yes

March 11, 2025

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Edwin did an awesome job helping me get my truck inspected. After a bad experience at another local Ford dealer, it was good to have someone help me. After buying my Ford Truck out of state, I More

by Ryan Hudson
Service Price Transparency
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Recommend Dealer
Yes

March 09, 2025

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Edwin was courteous and professional. My appointment time was honored and the service seemed to be performed timely. More

by COMPLIANCEGIRL
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Recommend Dealer
Yes
Mar 11, 2025

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 07, 2025

Dealership Rating
Employee Rating

Your system to schedule service is meaningless! My appointment only got me to see Edwin who was helping another appointment at my scheduled appointment time. ?? then after checking in with Edwin I More

by steve
Recommend Dealer
No

Other Employees Tagged: EDWIN WARREN

March 05, 2025

Dealership Rating
Employee Rating

My car was done in a timely manner. Edwin and everyone at the Ford store is always very kind. Thank you for always taking care of my car(Penny) More

by lishahaley
Service Price Transparency
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Recommend Dealer
Yes

March 04, 2025

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Employee Rating

Edwin is great and always takes my calls or calls back if needed. However I got a new key and already had to come back once because the key inside was missing and now have to go back again because it doesn't More

by Amp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I asked for finance to call me about service plans and they never reached out, that was not great either.

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